Care Management Specialist at Gastro Health
3 weeks ago
We are seeking a highly skilled Care Coordinator to join our team. As a key member of our gastroenterology multi-specialty group, you will be responsible for providing exceptional patient care and support.
Responsibilities
- Serve as the liaison or coordinator for patients' medical care.
- Streamline all patient-physician communications to ensure patient satisfaction.
- Provide medical literature and clinical preparation instructions to patients.
- Assist patients with questions and/or concerns regarding procedures.
- Schedule all procedures to be performed by the physician.
- Review the physicians schedule for maximum scheduling efficiency.
- Schedule all diagnostic tests, procedures, and follow-up appointments.
- Obtain all authorizations for procedures and tests.
- Schedule follow-up appointments including recalls.
- Check-out patients at the end of their visit and provide next step instructions.
- Request medical records from doctors and hospitals.
- Returns patient calls promptly and professionally.
- Call-in new prescriptions and refills and obtain authorization if necessary.
- Obtain lab results including stat requests.
- Complete tasks from Electronic Medical Record.
- Reviews open orders every three days and works accordingly.
- Sends history and physical forms to outpatient facility.
- Other duties as assigned.
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