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Client Relationship Manager

2 months ago

Marquand, Missouri, United States UnitedHealth Group Full time


At UnitedHealth Group, we are redefining the landscape of health care through innovative solutions.

Our mission is to create an integrated care model that comprehensively addresses the physical, mental, and social needs of individuals, ensuring that patients can access and navigate their care seamlessly.


As part of our Senior Community Care (SCC) team, we are dedicated to providing essential support to patients in various settings, including nursing homes and assisted living facilities. This vital work enhances access to care and improves health outcomes.


Role Overview:
The Client Relationship Manager (CRM) is a field-oriented role responsible for enrolling Medicare beneficiaries residing in skilled nursing facilities into our specialized care plans.


In this position, you will have the flexibility to work remotely while tackling significant challenges.


Key Responsibilities:
• Implement the national sales strategy to generate leads and enroll beneficiaries into our nursing home plans.
• Develop and execute account-specific strategies to educate and engage facility staff, leading to increased interest from residents and their families.
• Utilize effective sales techniques to identify needs and present the benefits of our plans.
• Achieve enrollment targets set for your designated territory.
• Maintain thorough documentation of all activities to ensure compliance with Medicare Marketing Guidelines.


We value your contributions and will recognize your performance in an environment that encourages growth and provides clear pathways for career advancement.


Required Qualifications:
• Valid state health insurance license or the ability to obtain one within a specified timeframe.
• Capability to maintain licensure and product certification in accordance with company policies.
• Possession of a valid state driver's license or reliable transportation for fieldwork.
• Proven sales experience in B2C or B2B environments or experience in skilled nursing facilities.
• Demonstrated success in meeting or exceeding sales objectives.
• Strong account management skills, including planning, documentation, and performance measurement.
• Flexibility to work varied hours, including early mornings, evenings, and weekends, as required by sales activities.
• Willingness to travel extensively within the assigned local territory.
Preferred Qualifications:
• Experience in both B2B and B2C sales.
• Familiarity with CRM systems or demonstrated technical proficiency.


At UnitedHealth Group, we are committed to fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. We believe that diversity enhances our ability to deliver equitable care and improve health outcomes for all.

We are an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group maintains a drug-free workplace, and candidates are required to pass a drug test prior to employment.