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Delivery Logistics Coordinator
2 months ago
At Homemakers Furniture, we are seeking a highly organized and detail-oriented individual to join our team as a Delivery Coordinator. This role is responsible for ensuring seamless communication between our customers and our delivery team.
Key Responsibilities- Coordinate delivery routes and schedules to ensure timely and efficient delivery of furniture to customers.
- Communicate with customers to confirm delivery details, including 2-hour windows and contact information.
- Manage paperwork and documentation related to deliveries, including pre- and post-delivery documentation.
- Collaborate with the delivery team to resolve any issues or concerns that may arise during the delivery process.
- Provide feedback to management on areas for improvement and suggest process enhancements to increase efficiency and productivity.
- High school diploma or equivalent required; 1-2 years of customer service experience preferred.
- Strong problem-solving and reasoning skills, with the ability to multitask and prioritize tasks effectively.
- Excellent communication and interpersonal skills, with the ability to work well with minimal supervision.
- Ability to read and understand reports, with attention to detail.
- Competitive hourly rate of $17.50.
- Full-time schedule with Sundays and Mondays off.
- Great insurance benefits, including medical, dental, and vision coverage.
- 401(k) matching up to half of 8%.
- Employee discounts, including at Nebraska Furniture Mart.
- Three weeks of paid time off per year.
- Paid parental leave and volunteer time off.
- Paid holidays and on-site Starbucks.