Branch Director

24 hours ago


Green Valley, Arizona, United States Senior Helpers – Southern Arizona Full time
About the Role

We are seeking a highly skilled and experienced Branch Manager to join our team at Senior Helpers – Southern Arizona. As a Branch Manager, you will be responsible for leading our team and driving the growth and success of our business.

Key Responsibilities
  • Manage the day-to-day operations of the branch, including providing daily support and leadership to care and office teams.
  • Develop and implement strategies to ensure high-quality client care and effective utilization of resources.
  • Determine lead sources and establish and maintain partnerships with influence centers, such as hospitals and senior living communities.
  • Develop and manage new lead sources through face-to-face meetings, networking, and digital strategies.
  • Develop and maintain weekly activity reports and track key performance indicators (KPIs).
  • Establish a communication process for new clients, including caregiver introductions and first-day service calls.
  • Collaborate with the owner to coach and train internal staff members and ensure accurate and thorough staff communications.
  • Adhere to federal, state, and local laws and regulations.
Requirements
  • Bachelor's degree preferred (or equivalent combination of 4+ years of relevant work experience).
  • Minimum of three years of experience in operations in home care, home health, or healthcare strongly preferred.
  • Possess exceptional organizational and rapport-building skills, be an active listener, attentive to detail, and able to prioritize in a changing environment.
  • Possess excellent communication and follow-up skills with prospects, referral sources, and key influence center personnel.
  • Possess a driven and independent spirit motivated by achieving results.
  • Ability to develop partnerships by soliciting the commitment and buy-in of others.
  • Have exposure to digital marketing.
  • Proactive with foreseeing potential issues and providing appropriate resolution.
  • Ability to work independently and have a positive influence on the team.
  • Proven ability to lead, motivate, and encourage collaboration within a diverse team that results in achievement of goals.
What We Offer
  • 401(k) matching.
  • Health Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Short-term & Long-term Disability.
  • Paid Time Off.
  • Life Insurance.
  • Pay On Demand.
  • Bonus structure.
  • Various Discount Programs.
About Senior Helpers

We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers. Senior Helpers has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country.

Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities.

Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.

We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.


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