Technical Supervisor Audio Visual Specialist
1 day ago
We are seeking a highly skilled and experienced Technical Supervisor to join our team at Encore. This is a unique opportunity to work with state-of-the-art audio-visual equipment and provide exceptional customer service to our clients.
Job DescriptionThe Technical Supervisor will be responsible for leading floor operations, ensuring operational efficiencies, and providing outstanding customer service. Key responsibilities include:
- Leading the technical team to ensure timely setup, refresh, and removal of equipment
- Troubleshooting technical issues and resolving problems quickly
- Ensuring equipment security and compliance with company safety measures
- Providing excellent customer service and exceeding client expectations
To be successful in this role, you will need:
- Bachelor's degree or equivalent experience
- 3-5 years of customer service or hospitality experience
- 3-5 years of audio-visual experience
- Technical 1-Star Certification (internal applicants) or ability to obtain within 60 days (external applicants)
We offer a competitive salary range of $65,000 - $80,000 per year, depending on experience, as well as:
- Comprehensive benefits package
- Ongoing training and development opportunities
- Collaborative and dynamic work environment
This role will involve working in a hotel/convention center environment with moderate exposure to outdoor temperatures and noise levels. You will be required to lift up to 50 pounds and push/pull equipment weighing up to 100 pounds.
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Chicago, Illinois, United States Encore Full timeJob SummaryThe Technical Supervisor leads floor operations with a focus on customer service, staff leadership, and development. This role requires a strong technical background and excellent communication skills to ensure operational efficiencies and customer satisfaction.Key ResponsibilitiesAccurate and timely setup, operation, and breakdown of intermediate...
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