Technical Supervisor Audio Visual Specialist

1 day ago


Chicago, Illinois, United States Encore Full time
About the Role

We are seeking a highly skilled and experienced Technical Supervisor to join our team at Encore. This is a unique opportunity to work with state-of-the-art audio-visual equipment and provide exceptional customer service to our clients.

Job Description

The Technical Supervisor will be responsible for leading floor operations, ensuring operational efficiencies, and providing outstanding customer service. Key responsibilities include:

  • Leading the technical team to ensure timely setup, refresh, and removal of equipment
  • Troubleshooting technical issues and resolving problems quickly
  • Ensuring equipment security and compliance with company safety measures
  • Providing excellent customer service and exceeding client expectations
Required Skills and Qualifications

To be successful in this role, you will need:

  • Bachelor's degree or equivalent experience
  • 3-5 years of customer service or hospitality experience
  • 3-5 years of audio-visual experience
  • Technical 1-Star Certification (internal applicants) or ability to obtain within 60 days (external applicants)
Benefits

We offer a competitive salary range of $65,000 - $80,000 per year, depending on experience, as well as:

  • Comprehensive benefits package
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment
Work Environment

This role will involve working in a hotel/convention center environment with moderate exposure to outdoor temperatures and noise levels. You will be required to lift up to 50 pounds and push/pull equipment weighing up to 100 pounds.



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