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Civ/Tap Field Service Representative

2 months ago

Killeen, Texas, United States RTX Full time

Job Summary:

RTX is seeking a highly skilled Field Service Representative to support the Civ/Tap program at Fort Hood, TX. As a Field Service Representative, you will provide technical support and have direct interface with the external customer.

Key Responsibilities:

  • Troubleshoot system problems and oversee necessary repairs under general direction and coordination from the home office.
  • Manage the planning, scheduling, and conducting of all tasks necessary for day-to-day operation of the field site facility.
  • Analyze equipment failures to determine cause and recommend corrective action, advise, and assist in effecting design changes to improve equipment efficiency and/or reduce cost of operation, devise and implement preventive maintenance programs, oversee retention of performance and maintenance records on equipment and participate in the installation planning phase.
  • Responsible and oversee the installation, check out, operation, maintenance/repair, and modification of equipment.
  • Some travel is required for this position CONUS and OCONUS.

What You Will Learn:

  • Provide guidance and training to customer personnel in establishing operation, maintenance, and inspection procedures and techniques.

Qualifications:

  • Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 5 years of prior engineering experience. Experience in lieu of education can be substituted.
  • 5 years of related Field Engineering/FSR Experience in maintaining electronic equipment.
  • Experienced and familiar with the tools and test equipment commonly used in electronic installation, maintenance, and test.
  • Knowledge of the subsystems utilized in the U.S. Army's M2/M3A3 Bradley Fighting Vehicle.
  • Must be able to move and/or lift weights such as test equipment, ladders, tools, and cable reels weighing pounds using proper lifting techniques or material moving equipment.

Preferred Qualifications:

  • Must be a self-starter and the ability to align priorities appropriately and work with little or no supervision.
  • Must possess excellent technical writing, oral communication, and computer skills.
  • Military electronics training and experience.
  • Direct Experience with (CIV/TAP) System/Program.

What We Offer:

  • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX, we value: Trust, Respect, Accountability, Collaboration, and Innovation.
  • Not Relocation Eligible.
  • Not eligible for employee referral.