Electrical Controls Specialist
3 weeks ago
We are seeking a skilled Electrical Controls Specialist to join our team at Evapco's Alcoil facility in York, PA.
Company Overview
Evapco is a leading manufacturer of evaporative cooling equipment and refrigeration products. Our Controls Team supports the HVAC, Industrial Refrigeration, and Power markets at all 22 Evapco locations in 10 countries.
About the Role
This position provides first-class customer service, technical support for our sales representative force, and liaison between internal Product Development and Marketing teams.
Responsibilities
- Provide timely and accurate responses to our representative sales force.
- Check orders and submittals for accuracy.
- Work with Controls Engineers to determine the best solution to facilitate custom requests.
- Generate custom submittals to customer's requirements.
- Answer technical questions from customers on various Evapco control products.
- Coordinate field service for start-up, commissioning, and troubleshooting.
- Assist Marketing on generating quality reports, remediation plans, and identifying necessary replacement parts to solve field issues.
- Participate in customer visits at Evapco Headquarters (Taneytown, MD) as a technical advisor facilitating electrical controls discussions.
- Furthering the electrical controls knowledge of Evapco Marketing and the Independent Sales Representatives.
- Occasional travel to North American representative offices and customers.
- Attend calls with customers, on-site technicians or site integrators to handle inquiries on shipped projects.
- Occasional travel to customer sites to provide technical support on electrical controls.
Requirements
- Bachelor's degree in engineering, preferably Electrical.
- Must be able to communicate professionally & effectively, have strong attention to detail, consistent follow-through, and reliable documentation skills.
- This position may be filled at the entry level or with a person that has engineering experience.
Location
- The position will be onsite in York, PA with occasional visits required to the Taneytown, MD Evapco headquarters facility.
- Candidate should expect travel 10-20% of the time to various conferences, customer locations, job sites, and manufacturing facilities.
Compensation
- A competitive base salary based on experience: $65,000 - $85,000 per year, plus profit sharing, excellent benefits, and an ESOP program.
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