Customer Experience Representative

3 weeks ago


Frederick, Maryland, United States Weis Markets Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate at Weis Markets.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service by greeting customers, answering questions, and resolving concerns in a polite and professional manner.
  • Checkout Operations: Operate front-end scanning equipment and cash registers, ensuring accurate transactions and maintaining proper security measures.
  • Product Knowledge: Maintain knowledge of weekly ads, marketing promotions, and store layouts to answer customer questions and provide recommendations.
  • Sanitation and Maintenance: Ensure the cleanliness and organization of the department, adhering to health and safety standards.
  • Teamwork: Collaborate with coworkers and supervisors to ensure smooth department operations and continuous improvement.
Requirements:
  • Education: High School Diploma or equivalent.
  • Experience: No prior experience required.
Benefits:

Weis Markets offers a competitive salary, access to benefits, and resources such as minimum essential coverage, supplemental medical plans, dental, vision, short-term disability, term life, and AD&D insurance, as well as 401(k) retirement savings plans, scholarship programs, and associate discount programs.

Weis Markets is an Equal Opportunity Employer, committed to a policy of Equal Employment Opportunity and will not discriminate against applicants or employees based on protected characteristics.



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