Victim Support Specialist

2 weeks ago

Pittsburgh, Pennsylvania, United States City of Pittsburgh Full time
Job Title: Victim Assistance Specialist

Join the City of Pittsburgh's Office of Community Health and Safety as a Victim Assistance Specialist, playing a critical role in addressing disparities in health outcomes and criminal legal systems involvement for Pittsburgh residents.

Job Summary:

The Victim Assistance Specialist will work closely with the Continuum of Support, Center for Victims, Women's Center & Shelter, Group Violence Intervention (GVI), and other trauma service providers to provide direct support to community members affected by intimate partner violence, other categories of violent crime, and instances of trauma and grief.

Key Responsibilities:
  • Provide on-scene assistance with first-responders and law enforcement to serve victims and their families directly affected by violent crimes, people experiencing IPV, or natural or man-made disasters.
  • Coordinate with GVI, Center for Victims, and other trauma service providers to contribute assistance to victims of IPV, other categories of violent and crime, and instances of trauma.
  • Collaborate with the Social Work Manager and Victim Assistance and Trauma Coordinator to address gaps in the delivery of trauma support services to community members.
  • Serve as a point of contact to disseminate information about the legal process and resources for cases and educate victims on the process for pursuing criminal charges and what to expect once a complaint/arrest has been made.
  • Assist victims in identifying appropriate resources and referrals to address their needs.
  • Promote interest and support at the local level about victim issues and programs by speaking to the public, civic, industry, community, and special interest groups.
  • Respond to victims in person, by phone, email, letters, and faxes to assess victim concerns and determine eligibility for victim-witness services.
  • Provide assessments for Acute Stress Disorder and Post-Traumatic Stress Disorder. Administer short-term evidence-based trauma-informed clinical interventions to victims and survivors of trauma.
  • The position will require non-standard working hours to assist with events or support, which may occur with minimal advance notice.
  • Disseminate a library of resource materials for use by victims and witnesses of crimes, as well as community organizations.
  • Will provide consultation to the Community Social Workers regarding best practices for supporting community members who are experiencing trauma.
  • As a member of the Continuum of Support, will be trained and provide coverage for High Utilizer, Co-Response, and other future programs.
Requirements:
  • One (1) year of full-time experience working with those involved in the criminal legal system, crisis intervention, victim support, mental/behavioral health support, collaboration or coordination with health and safety programs, and working with the public.
  • Master of Social Work (MSW) from a fully accredited institution, Licensed Social Worker (LSW), Licensed Clinical Social Worker (LCSW), or Licensed Professional Counselor (LPC).
  • A current, valid Class C Pennsylvania Motor Vehicle Operator's License is required at the time of filing application or prior to appointment, which must be maintained throughout employment.
  • Must obtain CJIS Certification within 30 days of appointment and maintain throughout employment.
Benefits:

Full-time City employees receive a comprehensive benefit package including health, dental, and vision benefits, pension, voluntary deferred compensation plan, tuition reimbursement, paid holidays, paid vacation, and personal days.

The City of Pittsburgh welcomes all applicants, including those who would need to relocate to satisfy the Residency Requirement prior to starting this position. Please elaborate on your plans to relocate to Pittsburgh if you do not already live within the City of Pittsburgh municipality.

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