Closing Team Leader

3 weeks ago

Silverthorne, Colorado, United States Target Full time
About the Role

We are seeking a highly motivated and experienced Closing Team Leader to join our team at Target. As a Closing Team Leader, you will play a critical role in ensuring the smooth operation of our store during closing hours, providing exceptional guest service, and driving sales growth.

Key Responsibilities
  • Guest Service: Demonstrate a service culture that prioritizes the guest experience, model, train, and coach expectations to deliver the service standard.
  • Sales Growth: Understand your role in sales growth and how each area contributes to and impacts total store profitability.
  • Problem Solving: Problem solve and prioritize across multiple business areas to execute store strategies as initiated by the Store Director to deliver business results and store sales goals while prioritizing the guest experience.
  • Leadership: Be a partner to the store leadership team through communication and collaboration to influence current sales performance and workload deliverables, leverage daily check-ins, check-outs, and leadership meetings as connection points.
  • Store Operations: See total store operations through the lens of the guest, establish consistent routines, and lead the team to ensure departments are zoned, in-stock, signed, and labeled appropriately, setting the store up for success the next day.
  • Business Planning: Use business planning tools to share priorities and business updates with store leadership.
  • Performance Management: Take action to achieve performance goals, evaluate and recommend candidates for open positions, and develop a guest-centric team.
  • Team Development
  • Accountability: Establish clear goals and expectations and hold team members accountable to expectations; partner with leaders as needed to share performance feedback.
  • Safety and Compliance: Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias, always demonstrate a culture of ethical conduct, safety, and compliance, and lead and hold the team accountable to work in the same way.
  • Guest Services: Support guest services such as back-up cashier, order pick up (OPU), and Drive up (DU) and maintain a compliance culture while executing those duties.
Requirements
  • Previous Retail Experience: Previous retail experience preferred, but not required.
  • Education: High school diploma or equivalent.
  • Age: Must be at least 18 years of age or older.
  • Leadership Skills: Lead and hold others accountable.
  • Adaptability: Learn and adapt to current technology needs.
  • Communication Skills: Effective communication skills.
  • Physical Demands: Access all areas of the building to respond to guest or team member issues, interpret instructions, reports, and information, accurately handle cash register operations, climb up and down ladders, scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
  • Work Schedule: Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary.

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