Retail Store Keyholder

2 weeks ago

Silverthorne, Colorado, United States Le Creuset Full time
WHO YOU ARE
As a keyholder, you play an essential role in our retail leadership team. Your primary responsibility is to assist the store in achieving excellence in sales, service, and operations.

As a results-oriented leader, you have a passion for sales and mentor our sales associates to become experts in customer service and product knowledge.

You strive to create delightful Brand experiences for our customers and celebrate outstanding team performance.

WHO WE ARE
More than just cookware, Le Creuset has been a vibrant companion to meals and memories globally since 1925.

With a commitment to tradition and authenticity, Le Creuset has upheld its guiding principles for nearly a century—our dedication to superior artisanal quality, exceptional design, and European craftsmanship remains unwavering.

YOUR DAY-TO-DAY
  • Leadership
    Drive business outcomes by maximizing daily sales plans and productivity goals while enhancing KPIs through active coaching on the sales floor. Demonstrate a personal commitment to achieving store targets by consistently promoting current marketing initiatives and utilizing company resources to optimize selling activities. Act as Manager-On-Duty, ensuring the store consistently meets sales goals and executes all operational functions. Build effective partnerships with the team, Store Manager, and field/corporate partners through consistent communication, teamwork, and respect.
  • Sales and Service
    Model company selling expectations and actively foster customer loyalty through proactive client engagement. Promote engaging customer experiences by sharing expertise in cooking, baking, or entertaining. Utilize training tools and resources to educate yourself and the team on products, enhance selling skills, and achieve business objectives. Meet personal sales and KPI goals.
  • Operations
    Perform essential operational activities including cash handling and reporting, price adjustments, merchandise management, and opening and closing duties. Maintain visual standards, store merchandising practices, and inventory control activities. Follow plans, directions, and schedules while acting with urgency to meet changing priorities and business demands.
WHAT WE'RE LOOKING FOR
Prior retail sales and supervisory experience, preferably in a specialty retail environment. Flexibility in scheduling to meet business needs, including some evenings, weekends, and holidays. Physical requirements include the ability to stand and walk for extended periods on the sales floor, climb a ladder, and lift and carry up to 25 pounds. High School Graduate or equivalent. Must be at least 18 years of age.EXTRA EXTRAS
Genuine passion for cooking, baking, and entertaining. Desire to develop and grow into future leadership roles.THE PERKS
Holiday and vacation pay. Monthly bonus opportunities based on store sales achievements. In-store incentives. Growth opportunities: We are dedicated to encouraging both personal and professional growth. Work/life balance: We provide the flexibility and resources to maintain balance. Generous employee discount: How much space do you have in your kitchen? Seriously.

The above information represents typical elements and criteria considered necessary to perform this role successfully. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this role. Other job-related duties may be assigned by the supervisor.

WHY JOIN US
Our mission is simple—to inspire and empower people everywhere to create joy through cooking. Our recipe is equal parts passion, hard work, and fun, with a culture as vibrant as our products. We constantly challenge ourselves and encourage our associates to do the same. When you become part of Le Creuset, you join a dynamic team focused on innovation and collaboration.

From your first day onward, you will love what you do.

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