Customer Support Specialist for Amazon Locker+
1 month ago
As a Customer Support Specialist at Amazon Locker+, you will be part of a dedicated team that ensures the smooth return and pickup of packages for our customers at various retail locations. We seek individuals who are passionate about providing exceptional service, possess a positive attitude, and excel in dynamic environments.
Key Responsibilities- Receive, organize, and store customer orders, handle returns, and prepare items for delivery.
- Assist customers by addressing their inquiries and providing solutions.
- Navigate problem-solving scenarios to enhance customer satisfaction.
- Maintain a tidy, safe, and organized workspace.
- Oversee operations at a Locker+ location, including site opening and closing duties.
- Utilize technology such as smartphones and handheld devices for sorting, scanning, and preparing orders.
- Receive and manage truck deliveries.
Candidates should be able to:
- Lift items weighing up to 49 pounds, with or without reasonable accommodation.
- Stand and walk for shifts lasting up to five hours, with or without reasonable accommodation.
- Use carts, dollies, hand trucks, and other equipment to transport items.
- Navigate stairs when necessary.
- Be available for part-time shifts between 8:30 a.m. and 9:30 p.m., with varying schedules each week.
At Amazon Locker+ locations, you can expect:
- Safety: We prioritize your safety by providing secure working conditions.
- Workplace: Engage with customers behind a counter in a variety of settings, including grocery stores and partner retailers.
- Activity Level: Remain active throughout your shift, assisting customers and managing packages.
- Comfort: Work in climate-controlled environments with minimal noise levels.
- Dress Code: Enjoy a relaxed dress code with specific safety requirements, including comfortable, closed-toe shoes.
We offer positions that accommodate various lifestyles, featuring:
- Flexible Scheduling: Options for full-time, reduced-time, or part-time hours, with opportunities for additional shifts.
- Shift Variety: Choose shifts that fit your schedule, including overnight, early morning, and weekend options.
- Anytime Pay: Access up to 70% of your earnings immediately after your shift (for select employee groups).
Our workplace is distinct, offering:
- Modern Facilities: Clean and organized warehouses equipped with state-of-the-art technology.
- Safety Commitment: Protective gear and daily safety tips shared among teams.
Be part of an inclusive culture that values:
- Team Collaboration: Work within small or large teams that support one another.
- Skill Development: Opportunities to learn the latest Amazon technologies, including handheld devices and robotics.
Our company is dedicated to your professional development, offering:
- Comprehensive Benefits: A range of benefits including pay and savings options, healthcare, and more.
- Career Advancement: Access to free training programs and tuition support for select employee groups.
Discover the many reasons to consider a career with Amazon.
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