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Case Manager

2 months ago

Kensington, Maryland, United States PROGRESSIVE LIFE CENTER Full time
Job Description

**About Progressive Life Center**

Progressive Life Center is a leading organization providing culturally-sensitive human services to children, youth, and families in the District of Columbia and surrounding Maryland, throughout Greater Philadelphia, and in most of Delaware. Our mission is to empower families and individuals to achieve their full potential through our array of community-based services.

**Job Summary**

We are seeking a highly motivated and experienced Case Manager to join our team. The successful candidate will be responsible for providing intensive, in-home services to families in need, building upon existing family strengths, and developing plans of care tailored to each family's unique needs.

**Key Responsibilities**

  • Ensure face-to-face contact with referred families within 24 hours of receiving referral.
  • Provide relevant crisis intervention and advocacy services.
  • Maintain a caseload of 5 to 6 families.
  • Case management for individuals and families.
  • Provide face-to-face intervention for a minimum of five hours per week; additional hours may be needed if crisis or risk factors are exacerbated.
  • Focus on skill-building and provide in-the-moment skill-building with families.
  • Provide 24-hour on-call emergency response services on a rotational basis.
  • Co-facilitate therapeutic groups.
  • Assist clients in identification and coordination of utilization of appropriate community resources.
  • Refer and link families with follow-up services, when necessary (i.e. Counseling, Food Bank, etc.).
  • Attend and participate in weekly supervision with Program Director to include case presentation.
  • Attend and participate in interdisciplinary team meetings.
  • Develop service plans, progress reports, termination summaries, and follow-up evaluations.
  • Maintain up-to-date and confidential documentation of client contact and case progress.
  • Coordinate and implement assigned intra-office projects.
  • Participate in recreational and cultural events, as required.
  • Coordinate and communicate regularly with referral source as well as PLC team members.
  • Attend scheduled meetings and training consistently and promptly.
  • Participate on performance and quality improvement committee.
  • Participate in ongoing training necessary to maintain professional standing in chosen discipline.
  • Maintain states reporting system on regular basis.
  • Enter and maintain accurate data into PLC database system, CJAMS, and other web-based database systems.
  • Other duties as assigned.

**Requirements**

  • Bachelor's degree in social work from an accredited college/university with two (2) years of experience in human services.
  • Licensed Bachelor Social Worker (LBSW) in the state of Maryland or license eligible with a test scheduled within the next few months.
  • Experience working with diverse ethnic and cultural populations.
  • Knowledge of family systems and community resources.
  • Experience in providing home-based services and comfortable working in a home/community environment.
  • Experience utilizing strength-based approaches.
  • Valid driver's license and owner of a reliable vehicle.
  • Strong basic computer skills and experience utilizing web-based case management programs.
  • Ability to travel within Montgomery County and surrounding areas.
  • Report writing and general writing skills desirable.
  • Ability to work a flexible schedule.
  • Willing and able to be on an on-call rotation for emergency response situations.
  • Experience utilizing CJAMS is a plus.
  • Certification in NTUTM Service Delivery Model within one (1) year of hire.

**Benefits**

We offer an exceptional benefits package with opportunities for personal and professional growth, including:

  • Fringe Benefits – health, dental, vision, retirement fund, and more
  • Paid Time Off
  • Training
  • Hybrid Schedule

**Work Environment**

Our normal office environment or residential facility may require occasional travel to visit clients within their homes, meet with service providers, and/or attend meetings. We are an equal opportunity employer and do not discriminate in employment on account of race, sex, color, religion, sexual orientation, parental status, national origin, age, disability, genetic information, political affiliation, military status, or other non-merit-based factors.