Overnight Valet Associate

3 days ago


San Antonio, Texas, United States Valencia Group Full time
Job Summary

We are seeking a highly motivated and customer-focused Overnight Valet Associate to join our team at Hotel Valencia Riverwalk. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their satisfaction and comfort during their stay.

Key Responsibilities
  • Provide warm and sincere customer service to guests, responding to their needs and requests in a timely and professional manner.
  • Assist with various duties during the overnight shift, including parking and retrieving guest vehicles, providing luggage assistance, and responding to guest inquiries.
  • Work closely with the overnight team to ensure the safety and security of the hotel, guests, and team members.
  • Prepare for any guest requests, including checking in and out vehicles, and ensuring overnight valet charges are posted to capture revenue.
  • Participate in ongoing training to enhance your skills and knowledge, and maintain regular attendance in compliance with hotel standards.
  • Comply with hotel standards and regulations to ensure safe and efficient hotel operations.
Requirements
  • Hotel operations or customer service experience preferred.
  • Effective communication and teamwork skills.
  • Ability to work productively under pressure and multitask.
  • High school or equivalent education required.
  • TABC Certification and valid driver's license required.
Benefits
  • Medical, dental, and life insurance.


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