Events Coordinator

2 weeks ago


Virginia Beach, Virginia, United States Apex Entertainment Full time
Job Title: Events Supervisor

Apex Entertainment is seeking a highly skilled Events Supervisor to oversee the execution of events, ensuring exceptional guest experiences and maintaining the highest standards of food quality and safety.

Key Responsibilities:
  • Supervise event operations, including guest check-in, food and beverage delivery, and attraction coordination.
  • Directly supervise up to 20 events employees per shift, maintaining a high level of morale and productivity.
  • Ensure accurate Event Orders in Centeredge Group POS and make necessary adjustments as needed.
  • Close out all Event Orders and process payment with clients at the end of every event.
  • Manage multiple events simultaneously in a fast-paced environment, prioritizing food quality and safety.
  • Communicate daily event details to F&B and attractions managers and supervisors.
  • Proactively handle any arising issues and troubleshoot emerging problems during events.
  • Address guest complaints, challenges, and concerns promptly, serving as the on-site contact for all event-related matters.
  • Handle personnel problems, such as employee call-outs, and conduct pre- and post-event evaluations.
  • Ensure all events meet Apex Entertainment's specifications and standards, including room setup, food and beverage service, attractions, and décor.
  • Provide exceptional guest service at all times.
Requirements:
  • High School Diploma or GED equivalent.
  • Associate Degree or Bachelor's Degree preferred.
  • 1-2 years of experience in the food and beverage and/or hospitality industry.
  • 1-2 years of experience working banquets, corporate, private, or special events.
  • Strong communication and supervisory skills.
  • Attention to detail and organizational skills.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Reliable transportation and a valid driver's license.

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