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Head of Food Safety and Quality Management

2 months ago


Chicago, Illinois, United States CookUnity Full time
Job Overview

CookUnity is a dynamic marketplace that connects skilled chefs with consumers, transforming the meal delivery landscape. We specialize in providing small-batch, restaurant-quality meals nationwide, crafted by a diverse array of exceptional chefs. With a network of over 100 talented chefs from various cities, our subscription service offers a broad selection of hand-crafted meals to accommodate diverse tastes and dietary needs.

By delivering over 1 million meals monthly, we empower chefs, enhancing their income and supporting their professional growth. CookUnity is committed to fostering stronger communities, partnering with organizations to address food insecurity across various regions.

Position Summary

We are seeking a Director of Food Safety & Quality Assurance who will be responsible for ensuring that all CookUnity food products are safe for consumption. In this leadership role, you will establish strategic food safety and quality assurance standards that will influence our operations and oversee the implementation of the FSQA program across all CookUnity production facilities nationwide. This position will involve developing effective FSQA strategies into actionable organizational plans, ensuring seamless execution at the operational level, and continuously monitoring to identify and mitigate risks.

Key Responsibilities
  • Ensure compliance with local, regional, and federal food safety regulations, as well as internal food safety programs across all CookUnity facilities.
  • Manage the internal food safety audit program and health department inspections to ensure business continuity and provide insights for consistent coaching and feedback to operational teams.
  • Develop and monitor kitchen food safety KPIs and risk mitigation strategies by effectively capturing and analyzing data to drive improvements in processes and execution.
  • Oversee pest control initiatives, designing and implementing a strategic pest management program aligned with industry best practices.
  • Ensure all personnel in CookUnity facilities receive appropriate food safety training to prevent contamination risks and meet food production requirements.
  • Create daily, weekly, and monthly food safety checklists and generate reports to share performance insights with leadership.
  • Coordinate supplier approvals to ensure compliance with food safety regulations and standards for all ingredients and supplies.
  • Manage food safety risks proactively, making timely decisions in collaboration with food safety leaders and stakeholders.
  • Address any food safety and quality complaints, ensuring follow-up actions are taken to prevent recurrence.
  • Lead the development and execution of crisis management plans, including protocols for foodborne outbreak responses and product recalls.
Qualifications
  • Bachelor's degree in food science, technology, or a related field.
  • Experience with FSMA regulations (GMP and HACCP) and their application in food processing. Certification in HACCP and PCQI is preferred.
  • Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Excellent problem-solving and analytical skills to gather and interpret data, draw conclusions, and implement action plans.
  • Proven ability to influence others and demonstrate integrity, objective thinking, and a willingness to challenge conventional methods.
  • Proficiency in English, both verbal and written; bilingual proficiency in Spanish is a significant advantage.
  • Able to travel domestically and/or internationally up to 50% of the time.
Benefits
  • Comprehensive health insurance coverage.
  • Paid time off (PTO).
  • Stock options plan.
  • Parental leave: 12 weeks at full pay for primary caregivers and 4 weeks for secondary caregivers.
  • Compassionate, caregiver, or bereavement leave: 3 – 5 days as needed.
  • A generous monthly allocation of CookUnity credits to enjoy our meals.
  • Access to a nutritional coach to support a healthy lifestyle.
  • Fitness subsidies.

CookUnity is an Equal Opportunity Employer, dedicated to fostering a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.