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IT Support Specialist

2 months ago

Englewood, Colorado, United States Belcan Full time

Job Summary:

Belcan is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our employees, including installing, troubleshooting, and repairing desktop/laptop computers and network equipment.

Key Responsibilities:

  • Provide technical support to employees, including installing, troubleshooting, and repairing desktop/laptop computers and network equipment.
  • Investigate information, network, and communications needs of employees and make recommendations regarding software and hardware purchases.
  • Collaborate with internal teams to ensure seamless technical support and resolve technical issues.
  • Develop and maintain knowledge of current IT technical standards and industry trends.
  • Stay up-to-date with new technologies and advancements in the field.

Requirements:

  • Associate's Degree in a related field of study or equivalent experience.
  • 2 or more years of relevant experience in IT support or a related field.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of current IT technical standards and industry trends.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.