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Nursing Operations Supervisor

2 months ago


Roanoke, Virginia, United States Carilion Clinic Full time

Join the exceptional team of healthcare professionals at Carilion Clinic, a renowned network recognized for its commitment to quality care and patient satisfaction.

The Nursing Operations Supervisor holds a pivotal role with comprehensive accountability for a nursing unit, bridging the gap between daily operational activities and the attainment of strategic organizational objectives.

This position is dedicated to fostering safe and supportive environments that enhance the performance of the healthcare team while promoting patient and staff engagement.

Key responsibilities include:

  • Overseeing daily unit operations, ensuring optimal patient throughput and experience.
  • Conducting employee engagement rounds and quality assessments.
  • Managing departmental budgets and controlling expenses effectively.
  • Facilitating communication, organization, and prioritization of tasks among staff to meet established goals.

The Nursing Operations Supervisor collaborates with other departmental leaders to implement new healthcare services and drive performance improvement initiatives. This role also involves representing Carilion Clinic positively at various professional gatherings.

Additional responsibilities encompass:

  • Providing direct patient care as needed and assisting staff in delivering comprehensive patient services.
  • Establishing daily priorities and directing staff assignments to enhance operational efficiency.
  • Monitoring departmental budgets and engaging in cost-saving strategies.
  • Supporting the facility's mission, values, and performance objectives.
  • Conducting leadership rounds focused on quality and patient experience, offering real-time feedback and service recovery.
  • Participating in the recruitment and onboarding processes for new team members.
  • Coordinating interdisciplinary rounds to ensure effective unit operations.
  • Collaborating with medical personnel to guarantee high-quality patient care.

Qualifications include:

  • A graduate of an accredited nursing program.
  • A minimum of two years in a clinical nursing position.
  • Relevant licensure and certifications as required for the specific unit.

In specialized areas such as Psychiatry and Behavioral Health, additional training in de-escalation techniques is essential.

Carilion Clinic is a mission-driven, not-for-profit health system dedicated to innovation and collaboration, offering a comprehensive network of award-winning hospitals and specialized care facilities.