Club Operations Coordinator

1 month ago


Atlanta, Georgia, United States The Gathering Spot Full time
Job Summary

The Customer Experience Ambassador is a key member of our team at The Gathering Spot, responsible for delivering exceptional service to our members and guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Main Responsibilities:

  • Member Support: Provide personalized assistance to members, responding to their needs and requests in a timely and professional manner.
  • Club Operations: Assist with the day-to-day operations of the club, including managing reservations, bookings, and ensuring the upkeep of the facilities.
  • Guest Services: Greet and check in guests, providing a warm and welcoming experience.
  • Feedback and Evaluation: Gather feedback from members and guests, using this information to improve our services and operations.

Requirements:

  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with members, guests, and colleagues.
  • Organizational Skills: Proven ability to prioritize tasks, manage multiple responsibilities, and maintain a high level of organization in a fast-paced environment.
  • Team Player: A team player attitude, with a willingness to support colleagues and contribute to the success of the team.
  • Flexibility: Ability to work a variety of shifts, including evenings and weekends.

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