Optical Sales Associate
3 weeks ago
Job Summary:
Shoptikal, LLC is seeking a skilled Optical Sales Associate to join our team in Sioux Falls, SD. As a key member of our optical center, you will be responsible for providing exceptional customer service, analyzing patient eyewear needs, and recommending specific lenses, lens coatings, and frames to satisfy patient needs.
Key Responsibilities:
• Provide excellent customer and patient service according to company and optical center standards
• Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy patient needs
• Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions
• Order and dispense eyewear accurately and professionally
• Assist patients with proper frame repairs and adjustments
• Show patients how to insert, remove, and care for their contact lenses
• Assist Optometrist with case histories and screenings
• Maintain a complete knowledge of third-party plans and claims
• Explain promotions and special lens offerings to patients and customers
• Balance accounts and prepare work orders containing specific instructions for Optical Lab
• Process medical billing information and ensure proper merchandising of frame inventory
Requirements:
• High School Graduate or equivalent
• Maintain license as required by state
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
• Previous experience in an office and/or optical dispensing is preferred
• Able to handle multiple customer interactions/phone calls at a time
• Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing
What We Offer:
• Competitive Wages & Incentives
• 401K with Match
• Vacation Pay/Personal Day
• Volunteer Time Off
• Sick Pay
• Health & Wellbeing Benefits
• Voluntary/Cafeteria Offerings
• Employee Assistance Program
• On the Job Training & Certification
• Teammate Recognition Program
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