Director of Training and Quality

4 weeks ago


Miami, Florida, United States Trump Miami Resort Management LLC Full time
Job Title: Director of Training and Quality

This is a key leadership role responsible for the development and implementation of training programs to enhance the skills and knowledge of associates and leaders within the organization.

Key Responsibilities:
  • Conduct annual training needs assessments to identify areas for improvement.
  • Develop and propose training programs and objectives to support business goals.
  • Manage departmental budgets and ensure effective use of resources.
  • Design and deliver training sessions to leaders, supervisors, and associates.
  • Collaborate with HR and management teams to identify training needs and develop solutions.
  • Monitor and evaluate the effectiveness of training programs and make recommendations for improvement.
  • Ensure compliance with all relevant laws and regulations related to training and development.

Requirements:

  • 5 years of administrative support experience, preferably in education or human resources.
  • Experience in hotel operations and luxury standards.
  • Bilingual in Spanish preferred.
  • College or university degree preferred.

Working Conditions:

This role requires the ability to work in a fast-paced environment, handle multiple priorities, and maintain a high level of professionalism at all times.



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