Current jobs related to Senior Director of Global Field Medical Customer Experience - Princeton, New Jersey - Bristol-Myers Squibb Company
-
Director of Global Customer Experience
4 weeks ago
Princeton, New Jersey, United States Abbott Laboratories company Full timeJob Title: Director, Global Customer ExperienceThe Director of Global Customer Experience will oversee customer experience planning, customer insights, operations, and improvements to develop, evolve, and sustain best-in-class customer experience standards at Abbott Laboratories.Key Responsibilities:Develop and implement customer experience strategies to...
-
Director of Global Customer Experience
4 weeks ago
Princeton, New Jersey, United States Abbott Full timeJob SummaryThe Director of Global Customer Experience will oversee customer experience planning, customer insights, operations, and improvements to develop, evolve, and sustain best-in-class customer experience standards at Abbott Point of Care. As we enter an exciting phase of innovation launches, s/he will identify customer needs and pain points, champion...
-
Senior Director, Customer Experience Specialist
4 weeks ago
Princeton, New Jersey, United States Bristol-Myers Squibb Company Full timeTransforming Patients' Lives through ScienceBristol Myers Squibb is a leading biopharmaceutical company that is committed to transforming patients' lives through science. We are seeking a highly skilled and experienced Senior Director, Field Medical CX Strategy to join our team.Key ResponsibilitiesDevelop and implement a global Field Medical CX strategy that...
-
Princeton, New Jersey, United States Sun Pharmaceutical Industries, Inc. Full timeThe Senior Director, Global Regulatory Portfolio Lead, will provide leadership for the regulatory strategy of one or more in-line and pipeline assets in one or more therapeutic areas. This role will be a key member of the Global Regulatory Affairs Leadership Team, reporting directly to the VP/Head, GRA. The successful candidate will serve as a key corporate...
-
Princeton, New Jersey, United States Sun Pharmaceutical Industries, Inc. Full timeJob Title: Senior Director, Global Regulatory Portfolio LeadSun Pharmaceutical Industries, Inc. is seeking a highly experienced Senior Director, Global Regulatory Portfolio Lead to join our team. As a key member of our Global Regulatory Affairs Leadership Team, you will be responsible for providing leadership for the regulatory strategy of one or more...
-
Princeton, New Jersey, United States Sun Pharmaceutical Industries Full timeJob Title: Senior Director, Global Regulatory Portfolio LeadThe Senior Director, Global Regulatory Portfolio Lead, is a key member of the Global Regulatory Affairs team at Sun Pharmaceutical Industries. This role is responsible for providing leadership for the regulatory strategy of one or more in-line and pipeline assets in one or more therapeutic areas.Key...
-
Princeton, New Jersey, United States Sun Pharmaceutical Industries, Inc. Full timeJob SummarySun Pharmaceutical Industries, Inc. is seeking a highly experienced Senior Director, Global Regulatory Portfolio Lead to provide strategic leadership for the company's global regulatory affairs. The successful candidate will be responsible for developing and implementing regulatory strategies to secure approval and maintain licenses in multiple...
-
Princeton, New Jersey, United States Bristol-Myers Squibb Full timeTransforming Patients' Lives through ScienceBristol-Myers Squibb is a leading pharmaceutical company dedicated to transforming patients' lives through science. We are seeking a highly skilled Senior Director, Medical Performance and Outcomes to join our team.About the RoleThe Senior Director, Medical Performance and Outcomes will play a critical role in...
-
Princeton, New Jersey, United States Sun Pharmaceutical Industries, Inc. Full timeJob SummaryWe are seeking a highly experienced Senior Director to lead our Global Regulatory Portfolio team. As a key member of our Global Regulatory Affairs Leadership Team, you will be responsible for providing strategic direction and guidance on regulatory strategy for our in-line and pipeline assets.Key ResponsibilitiesDevelop and execute regulatory...
-
Global Senior Product Manager
4 weeks ago
Princeton, New Jersey, United States Integra LifeSciences Full timeJob SummaryWe are seeking a highly skilled Global Senior Product Manager to join our team at Integra LifeSciences. As a key member of our global marketing team, you will be responsible for identifying and implementing global product strategies, marketing plans, and promotional programs for our Neuro Critical Care product lines.Key ResponsibilitiesDevelop and...
-
Global Senior Product Manager
4 weeks ago
Princeton, New Jersey, United States Integra LifeSciences Full timeJob Title: Global Senior Product ManagerAt Integra LifeSciences, we are committed to creating innovative solutions that improve healthcare outcomes. As a Global Senior Product Manager, you will play a critical role in driving the success of our Neuro Critical Care product lines.Key Responsibilities:Develop and implement global product strategies to ensure...
-
Global Senior Product Manager
4 weeks ago
Princeton, New Jersey, United States Integra LifeSciences Full timeJob SummaryWe are seeking a highly skilled Global Senior Product Manager to join our team at Integra LifeSciences. As a key member of our marketing team, you will be responsible for identifying and implementing global product strategies, marketing plans, and promotional programs for our Hydrocephalus and Neuro Critical Care product lines.Key...
-
Princeton, New Jersey, United States Sun Pharmaceutical Industries, Inc. Full timeJob Summary We are seeking a highly experienced Senior Director, Global Regulatory Portfolio Lead to join our team at Sun Pharmaceutical Industries, Inc. This is a key leadership role that will provide strategic direction and guidance for the development and implementation of global registration pathways for our products. The successful candidate will have a...
-
Princeton, New Jersey, United States Sun Pharmaceutical Industries, Inc. Full timeJob SummaryThe Senior Director, Global Regulatory Portfolio Lead will provide leadership for the regulatory strategy of one or more in-line and pipeline assets in one or more therapeutic areas. This role will be a key member of the Global Regulatory Affairs Leadership Team, reporting directly to the VP/Head, GRA.Key Responsibilities Serve as key corporate...
-
Director, IT, Global Network
3 weeks ago
Princeton, New Jersey, United States Educational Testing Service Full timeAbout ETSFor over 75 years, ETS has been a leader in education and assessment. Our mission is to advance quality and equity in education by providing innovative solutions, pioneering research, and trusted assessments.We offer a range of products and services that help learners around the world achieve their goals. Our portfolio includes TOEFL, TOEIC, GRE,...
-
Senior Director, Global Drug Safety
4 weeks ago
Princeton Meadows, New Jersey, United States Genmab Full timeAbout the RoleGenmab is seeking a highly experienced Senior Director, Global Drug Safety to join our team. As a key member of our Global Drug Safety and Pharmacovigilance team, you will be responsible for leading the development and implementation of our global safety strategy and ensuring the overall safety profile of our assigned products.Key...
-
Princeton, New Jersey, United States Sun Pharmaceutical Industries, Inc. Full timeJob Title: Senior Director, Global Regulatory Portfolio LeadThe Senior Director, Global Regulatory Portfolio Lead, is a key member of the Global Regulatory Affairs Leadership Team, reporting directly to the VP/Head, GRA. This role is responsible for providing leadership for the regulatory strategy of one or more in-line and pipeline assets in one or more...
-
Procurement Director
3 weeks ago
Princeton, New Jersey, United States DSJ Global Full timeProcurement Director Job DescriptionAt DSJ Global, we are seeking a highly skilled Procurement Director to lead our procurement team. The successful candidate will be responsible for developing and implementing procurement strategies that align with the company's goals and objectives.Key Responsibilities:Develop and implement procurement strategies that...
-
Procurement Director
4 weeks ago
Princeton, New Jersey, United States DSJ Global Full timeJob Title: Director of ProcurementDSJ Global is partnering with Princeton University to find a Director of Procurement. The successful candidate will lead a team of procurement professionals and be responsible for developing and implementing procurement strategies that align with the university's goals and objectives.Key Responsibilities:Develop and...
-
Princeton, New Jersey, United States Bristol-Myers Squibb Company Full timeJob Title: Executive Director, Digital Strategy and Global Process OwnerBristol Myers Squibb is seeking an Executive Director, Digital Strategy and Global Process Owner to join our Strategic Sourcing and Procurement team. This role will be responsible for developing and overseeing the Partner-to-Pay Digital and Analytics strategy and multi-year roadmap for...
Senior Director of Global Field Medical Customer Experience
2 months ago
Bristol-Myers Squibb Company is a leading pharmaceutical company dedicated to transforming patients' lives through science. We are seeking a highly skilled and experienced Senior Director to lead our Field Medical Customer Experience (FM CX) strategy and drive the evolution of all FM roles.
Key Responsibilities- Develop and implement the global FM CX vision and strategy to guide the engagement approach across all FM interactions at BMS.
- Collaborate with internal stakeholders to ensure the FM CX strategy is aligned to Therapeutic Area and overall business strategy.
- Conduct external Thought Leader/HCP research to collect and analyze insights on external customer needs, perceptions, and opportunities.
- Lead the design and implementation of FM initiatives that improve the overall customer experience.
- Develop FM guidance and FM and First-Line Manager (FLM) customer-centric impact metrics/KPIs to clarify FM priorities and ensure consistency across FM performance.
- Collaborate with the FME Leadership Team to develop the overall FM 'value story' and track FM's impact on the broader organization.
- Graduate medical or scientific degree (MD, PhD, Pharm. D, Masters, etc.) or other degree with 10+ years of relevant industry and leadership track record in customer experience.
- Conceptual thinker with the ability to identify creative and innovative customer-centric solutions.
- Ability to acquire and analyze relevant customer data and turn it into a meaningful action plan.
- Ability to deeply understand the role of FM, its needs, and how these are evolving across the industry.
- Knowledge of healthcare industry and understanding of environmental/industry trends and their impact on the business and our customers.
- Demonstration of senior leadership across multi-functional and multi-cultural teams within a complex matrix environment.
- Strong communication skills (fluency in English), strong presentation skills, and ability to influence others.
- Proven project management skills, experienced with the Microsoft Office suite, and experienced with business/process redesign and change management.
- International experience and ability & willingness to travel nationally/internationally (~20% based on requirements).
Bristol-Myers Squibb Company is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
Join us in our mission to transform patients' lives through science and become a part of our talented team.
