Food Court Operations Supervisor
1 week ago
Position Overview:
The Pump Food Court Operations Supervisor plays a vital role in managing the daily functions of the food court, ensuring a profitable, efficient, and hygienic environment while adhering to company performance metrics.
Compensation:
$15.00 per hour plus a hiring bonus.
Benefits:
Bosselman Pump & Pantry offers a variety of benefits, including:
- Employee discounts on food and fuel
- Vacation after six months of employment
- 401K with matching contributions
- Health, dental, and vision insurance
- Short and long-term disability insurance
- Life insurance
- A clear pathway for career advancement
- On-demand pay through PayActiv (access to earned wages)
Key Responsibilities:
- Address issues that cannot be resolved at a lower level.
- Ensure all staff are in appropriate uniforms and maintain a professional appearance.
- Maintain cleanliness, organization, and overall presentation of the food court to meet company standards.
- Report maintenance, customer, and personnel issues to upper management regularly.
- Assist in conducting annual and 90-day performance evaluations for staff.
- Help implement and enforce company policies and procedures.
- Ensure thorough training for all personnel.
- Be proficient in opening and closing procedures, including necessary paperwork.
- Support hiring, disciplinary actions, and terminations in collaboration with management and HR.
- Oversee compliance with food handling guidelines and state/federal regulations.
- Assist in monitoring staffing levels to meet budgetary goals.
- Ensure equipment is properly maintained and updated.
- Support the General Manager in conducting departmental meetings and reporting to upper management.
- Ensure compliance with all applicable federal and state laws.
- Safeguard merchandise within the facility.
- Provide excellent customer service and maintain timely attendance.
Additional Duties:
Assist with other tasks as assigned.
Supervisory Responsibilities:
Directly oversee up to 5 employees.
Qualifications:
- 1 to 3 years of experience in food court operations or a related field.
- Strong communication skills are essential.
- Management training or equivalent experience is required.
- Demonstrated leadership qualities and good judgment.
- Availability to work nights, weekends, and holidays as necessary.
- Ability to provide friendly and prompt customer service.
- Willingness to collaborate effectively with team members.
Physical Requirements:
The physical demands for this position include:
- Occasional lifting/moving of up to 50 lbs.
- Standing for extended periods.
- Frequent walking and use of hands and fingers.
- Occasional sitting, climbing, kneeling, or crouching.
Reasonable accommodations may be made for qualified individuals with disabilities to perform essential functions.
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