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Customer Service Representative

2 months ago

Ooltewah, Tennessee, United States Southern Adventist University Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Cashier/Customer Service Clerk at Southern Adventist University. As a key member of our front-end operations, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet customers with a smile, respond to their inquiries, and provide assistance with purchases and returns.
  • Cash Handling: Operate a cash register, process transactions, and maintain accurate cash handling procedures.
  • Store Maintenance: Clean and maintain the store environment, including check-out areas, sales floors, and storage areas.
  • Merchandising: Restock shelves, face merchandise, and maintain visual displays to ensure a visually appealing store environment.
  • Security: Adhere to store security policies, including cash handling procedures and reporting any incidents or suspicious activity.
Requirements and Conditions
  • Education: A high school education is preferred.
  • Mathematical Skills: Ability to calculate figures and amounts, apply basic concepts of algebra, and accurately complete required reports.
  • Language Skills: Ability to read, write, analyze, interpret, and understand the English language with sufficient proficiency.
  • Reasoning Ability: Ability to solve practical problems, deal with a variety of concrete variables, and interpret instructions.
Work Environment

The work environment includes occasional exposure to refrigerated and frozen storage areas, moderate noise levels, and access to break areas, storage areas, offices, and employee restrooms may require ascending and descending a flight of stairs.

Special Requirement: Must have a strongly expressed commitment to Jesus Christ, the teachings and mission of the Seventh-day Adventist Church, and be an SDA church member in good and regular standing.