Customer Service Professional

2 weeks ago


Ooltewah, Tennessee, United States Allstate Insurance Agency - Tanya Vu Full time
Job OverviewAre you a seasoned customer service professional with a passion for helping others? Do you thrive in a professional sales environment? We are seeking a skilled Insurance Sales Representative to join our team at Allstate Insurance Agency - Tanya Vu.

Key Responsibilities
  • Service the current client base with professionalism and kindness
  • Follows New Day Insurance Agency inbound/outbound processes
  • Cross-sell additional lines when there is an opportunity and as assigned
  • Conduct policy reviews, make recommendation and find cross sell opportunities
  • Proactive outreach to existing clients for payment reminders, claim assistance and onboarding new customers
  • Collaborate closely with our team to ensure smooth operations
  • Maintains knowledge of new products
  • Creates referrals from existing customers and Center of Influence network (friends, realtors etc.)
  • Always portrays a professional image through proper appearance and actions
  • Maintain reliable and consistent attendance
  • Possess positive attitude and willing to learn/improve
Requirements
  • Personal Lines or Property & Casualty license
  • Minimum of 1 year customer service experience
  • Proven track record of meeting or exceeding sales targets
  • Strong interpersonal skills and ability to connect with customers effectively
  • Effective communication skills in speaking, writing, and listening
  • Proficiency in Microsoft Office Suite and adaptability to new systems
Preferred Qualifications
  • 2+ years of Sales and/or Insurance experience
  • High school diploma or equivalent
  • Drive to progress in your career
  • Eagerness to learn and grow
Benefits
  • Competitive Base Pay: $35,000 - $40,000 (depending on Sales/ Service Experience)
  • Performance Bonuses: Get rewarded for your hard work and earn between $45,000 - $65,000 per year
  • Paid Training and Coaching: Ensuring your success
  • Work-Life Balance: Weekdays-only and Paid Time Off
  • Licensing Reimbursement: After three months
  • Supportive Team Environment: Teamwork and camaraderie
  • Retirement Benefits: Simple IRA with matching based on Agency Performance (after three months)


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