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Intellectual Property Protection Specialist
2 months ago
About Educational Testing Service (ETS):
For over 75 years, ETS has been dedicated to enhancing products and services through rigorous research and a commitment to the transformative power of education. Our mission is to promote quality and equity in education, providing innovative learning solutions, groundbreaking research, and reliable assessments that assist learners globally in exploring new opportunities.
Our suite of trusted assessments includes TOEFL, TOEIC, GRE, and Praxis. Through our research and development initiatives, we are at the forefront of educational measurement, contributing to the creation of new methodologies and tools, engaging in critical dialogues with education policymakers, and addressing significant issues and potential solutions—all aimed at fostering a world where every learner can enhance their life through education.
With a new leadership team steering our vision, ETS is poised to continue transforming the lives of learners as we broaden our global presence. Our objective is to lead in assessment and measurement effectiveness within the evolving education and ed-tech landscape.
The Brand Protection Specialist plays a crucial role in supporting the Brand Protection Manager and Senior Specialists by undertaking various responsibilities, including enforcement actions against trademark violations, copyright infringements, misrepresentations, phishing attempts, and other related financial matters, as well as managing invoice processing and providing status updates for managerial review.
Key Responsibilities
- Conducts monitoring and surveillance of ETS brands across global markets and online platforms, utilizing effective search methodologies.
- Engages directly with website administrators and social media platforms by drafting correspondence, submitting takedown requests, and tracking feedback.
- Exhibits strong conflict resolution skills to deescalate issues post-enforcement with infringing parties.
- Handles invoice processing, coordinates payments, and maintains comprehensive payment records and databases.
- Analyzes infringement data and generates reports, providing insights and recommendations to management.
- Independently addresses Brand Protection inquiries from other divisions within ETS.
- Identifies opportunities for process enhancements and cost-saving measures, implementing approved changes.
- With minimal supervision, prepares and submits cease and desist letters and takedown complaints.
- Ensures adherence to ethical standards and compliance with relevant laws and regulations.
Required Knowledge and Skills
- Proficiency in Chinese and/or Arabic/Farsi at a Professional or Advanced Professional level is essential.
- Ability to manage multiple complex projects concurrently.
- Strong collaborative skills, understanding the impact of individual contributions on broader organizational strategies.
- Stays informed about ETS products and services to provide necessary intellectual property protection.
- Demonstrates excellent English communication skills, both oral and written, suitable for interaction with all levels of management and colleagues.
- Possesses well-developed research and organizational abilities.
- Exhibits meticulous attention to detail and strong interpersonal skills.
- Proficient in Microsoft Teams and Office Suite, including Word, Excel, Access, and Outlook.
Education and Experience
- Associate Degree or equivalent experience is required; Bachelor's Degree is preferred.
- Certification in Paralegal or Intellectual Property is advantageous.
Minimum of three (3) years of experience in an international corporate environment focusing on copyright and trademark infringement investigations and enforcement.
ETS is committed to a Total Rewards philosophy for our employees, which includes:
- Health, Vision, and Dental insurance options.
- Generous support for continuous learning, including individual learning grants and tuition reimbursement for up to 6 classes per year.
- Ample PTO and vacation time to promote work-life balance.
- Additional PTO for volunteer activities.
- Retirement plans with company contributions.
- Commuter benefits and additional perks.
ETS is mission-driven and action-oriented:
- Diversity, equity, inclusion, and belonging are central to the daily work of ETS employees. We foster an inclusive environment through various Affinity groups that celebrate our diverse workforce.
- We encourage growth, innovation, and transformation for the next generation of professionals through multiple Business Resource Groups (BRG).
- ETS promotes community engagement through our Center for Advocacy & Philanthropy (CAAP), encouraging employees to volunteer in their communities.
ETS is an Equal Opportunity Employer, dedicated to building teams that reflect the diverse backgrounds and experiences of those we serve. We strive to ensure a fair and equitable hiring process, believing that our differences empower us to make better decisions and achieve superior results.