Luxury Turndown Attendant

4 days ago


Santa Fe, New Mexico, United States Four Seasons Hotels Limited Full time
About Four Seasons

Four Seasons is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we strive to create a work environment that is inclusive, respectful, and supportive of all individuals.

About the Role

We are seeking a highly motivated and detail-oriented Turndown Attendant to join our Housekeeping Department at Four Seasons Resort Rancho Encantado Santa Fe. As a Turndown Attendant, you will be responsible for ensuring that guest rooms are prepared for the evening, including cleaning, restocking, and making any necessary adjustments to the room's amenities.

Responsibilities
  • Prepare guest rooms for the evening by cleaning, restocking, and making any necessary adjustments to the room's amenities.
  • Ensure that all guest rooms are clean, tidy, and well-maintained, adhering to Four Seasons' high standards of quality and service.
  • Respond to guest requests and concerns in a timely and professional manner, providing exceptional customer service at all times.
  • Work collaboratively with other Housekeeping team members to ensure that all guest rooms are prepared to the highest standard.
  • Participate in ongoing training and development to enhance your skills and knowledge, ensuring that you are up-to-date with the latest industry trends and best practices.
Requirements
  • 1+ years of experience in a similar role, preferably in a luxury hospitality environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Physical stamina to perform the demands of the role, including standing for long periods and lifting up to 30 pounds.
What We Offer
  • Competitive hourly rate of $17.51.
  • Complimentary stays at Four Seasons properties worldwide (subject to availability).
  • Free employee meals prepared by our culinary team.
  • Excellent training and development opportunities.
  • Competitive salary and benefits package, including medical, dental, vision, life insurance, and pet insurance.
  • Incredible parental leave and 401(k) retirement plan.
  • Paid time off and a culture that breeds success and rewards it in many different ways.


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