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Customer Service Representative

2 months ago


Liberty Lake, Washington, United States Yokes Foods Full time
Job Summary

We are seeking a highly motivated and customer-focused Courtesy Clerk to join our team at Yoke's Foods. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a smooth checkout process, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide unparalleled hospitality and professional service to guests, ensuring a positive shopping experience.
  • Promote sales through active discussions with guests, offering product recommendations, and discussing current promotions and service information.
  • Accurately process transactions, handle customer inquiries, and resolve any issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the checkout area, shelves, and floors.
  • Restock shelves, retrieve shopping carts, and perform other tasks as needed to ensure a smooth store operation.
  • Participate in store maintenance and cleaning, including sweeping, mopping, and sanitizing surfaces.
  • Collaborate with other team members to achieve sales goals, maintain a positive store atmosphere, and ensure excellent customer service.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds, stand for long periods, and move quickly and safely in the store environment.
What We Offer
  • A competitive hourly wage and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company matching.
  • Paid time off, including holidays and vacation days.
  • Opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.