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Mortgage Processing Specialist II
2 months ago
Monday to Friday: 8 AM - 5 PM (40 Hours)
Key Responsibilities
Core Duties:
Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.
- Evaluate, analyze, and manage all files as necessary to prepare them for underwriter approval. This includes obtaining, entering, verifying, and updating data in relevant software applications related to: applicant eligibility, credit evaluations, employment verification, income assessment, asset documentation, tax information, insurance details, collateral appraisals, flood certifications, lender and third-party fees, rate locking, title documentation, HMDA compliance, and Adverse Actions.
- Engage proactively with members in a dynamic environment, both verbally and in writing, to update applicants on loan progress, gather additional information and documentation, and coordinate event scheduling.
- Collaborate with various stakeholders (members, underwriters, closers, appraisers, attorneys, and other service providers) to obtain necessary services and resolve issues while adhering to established departmental timelines for pipeline management.
- Ensure that all loan notifications and disclosures are complete, accurate, and distributed to applicants promptly as required.
- Pre-underwrite and process loans in accordance with Automated Underwriting System (AUS) feedback certificates and secondary market standards.
- Maintain current knowledge of secondary market guidelines, product and pricing updates, and DCU policies and procedures.
- Stay informed about compliance regulations relevant to first mortgage loan originations, including but not limited to: Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), Regulation Z (Truth In Lending, Know Before You Owe), Regulation C (Home Mortgage Disclosure Act - HMDA), and other applicable state and federal laws.
- Possess comprehensive knowledge of all credit union products and services to facilitate cross-selling opportunities to members or potential members.
- Ensure adherence to all relevant state and federal laws and regulations.
- Review purchase and sale agreements, order mortgage insurance when necessary, enforce rate lock and extension policies, and perform other first mortgage-related processing tasks.
- Carry out additional job-related responsibilities as assigned by management.
Education and Experience Requirements:
- Minimum of a high school diploma or equivalent.
- 3-5 years of experience in mortgage or a related field.
- Proficient in technical skills (Word, Excel, Outlook, etc.).
- Strong professional written and verbal communication skills.
- Compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations is required.
DCU is the largest credit union based in New England, serving over one million members across all 50 states. With a workforce of more than 1,900 team members, we are committed to fostering a positive work environment that emphasizes work-life balance and community engagement.
We are proud to be an Equal Opportunity Employer, supporting Protected Veterans and Individuals with Disabilities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
