Customer Service Associate
1 week ago
As a Customer Service Associate at Nordstrom, you will be responsible for providing exceptional customer service and creating a seamless shopping experience for our customers. This role involves working in a fast-paced environment, ensuring that the sales floor is always "runway ready" through re-merchandising and straightening throughout the day.
Key Responsibilities
* Provide excellent customer service by greeting customers, answering questions, and offering personalized recommendations
* Maintain a clean and organized sales floor, including restocking shelves and folding merchandise
* Work collaboratively with the team to achieve sales goals and maintain a positive store environment
* Participate in visual merchandising and store displays to create an engaging shopping experience
Requirements
* Enthusiasm and a sense of adventure, with a positive attitude and a willingness to learn
* Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues
* Ability to work a flexible schedule based on business needs, including evenings and weekends
* Basic math skills and accuracy with handling cash and operating a point-of-sale system
What We Offer
* Competitive hourly wage and opportunities for advancement
* Comprehensive benefits package, including medical, vision, and dental insurance
* Merchandise discount and employee assistance program resources
Why Join Our Team?
Nordstrom is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a range of benefits and programs to support our employees' physical and mental well-being, including access to fitness classes, mental health resources, and employee discounts. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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