Associate Director Financial Aid

2 days ago


Pittsburgh PA USA, United States Duquesne University Full time
Job Summary

The Associate Director Financial Aid is a key member of the Enrollment Management Group, responsible for administering all aspects of the financial aid process. This includes developing, implementing, and interpreting financial aid policies and procedures in accordance with federal, state, and institutional guidelines.

Key Responsibilities
  • Provide leadership and direction for the policies, procedures, and operations involved with the awarding and delivery of financial aid and scholarship programs.
  • Ensure compliance with federal and state regulations concerning financial aid, as well as NCAA regulations.
  • Monitor and correct all past-due disbursements, including Title IV and Private Loan disbursements.
  • Counsel incoming and current students on financial aid packages and address escalated concerns or complaints.
  • Represent financial aid at various open house events for current and incoming students.
Requirements
  • Bachelor's degree from an accredited institution.
  • 3-5 years of financial aid experience.
  • Strong functional knowledge of FAMS system (Banner/Ellucian preferred).
  • Proficiency with PC, Microsoft Office tools, email, and the Internet with the ability to learn a variety of new technology systems.
Preferred Qualifications
  • COGNOS reporting experience.
  • Familiarity with Slate and Banner preferred.
  • Ability to establish and maintain effective working relationships with the University community.
Application Instructions

Applicants are asked to submit a cover letter, resume, and contact information for three professional references.



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