Branch Relationship Banker
1 day ago
At BankTalent HQ, we're seeking a highly skilled Branch Relationship Banker to join our team at our Valley Center Branch. As a key member of our banking team, you'll be responsible for providing exceptional customer service and building strong relationships with our clients.
Key Responsibilities:- Provide full-service banking services to new and existing customers, with a focus on sales and service.
- Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
- Make appropriate referrals for other bank products and services, including commercial lending products.
- Follow up with clients as needed.
- Perform cash transactions, open or update accounts, originate and close consumer or small business loans.
- Resolve customer service issues.
- Establish and maintain a strong customer relationship by providing personalized service focused on the specific needs of each banking customer.
- High School diploma or equivalent and 1+ years' experience in sales, teller, new accounts or loan processing or other directly related experience.
- Previous experience in a financial sales representative-oriented role preferred.
- Working knowledge of mathematical calculations and standard banking products, services and transactions.
- Solid knowledge of all retail products and services. Basic knowledge of consumer lending applications.
- Proven customer service, interpersonal and communication skills, both verbal and written.
- Effective selling, cross-selling and referral skills.
- Solid mathematical, problem-solving and negotiation skills.
- Solid interpersonal & relationship building skills.
- Strong attention to detail and time management.
- Proficient in basic computer skills.
- Medical, Dental and Vision Insurance - START DAY ONE
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
- Employee Ambassador preferred banking products
This position is eligible to earn a base salary in the range of $21 - $28 hourly depending on job-related factors such as level of experience.
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Branch Relationship Banker
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Valley Center, California, United States BankTalent HQ Full time{"title": "Branch Relationship Banker", "content": "Job SummaryAt BankTalent HQ, we are seeking a highly skilled Branch Relationship Banker to join our team at our Valley Center Branch. As a key member of our banking team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales...
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