Patient Services Liaison

1 week ago


Las Cruces, New Mexico, United States MountainView Regional Medical Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at MountainView Regional Medical Center. As a liaison between our hospital, patients, and insurance companies, you will play a critical role in ensuring seamless communication and efficient resolution of patient accounts.

Key Responsibilities
  • Follow up with insurance companies to resolve account discrepancies and ensure prompt payment
  • Review patient accounts for responsibility, contractual, and discount arrangements
  • Correct remittance advises and explanation of benefits from insurance companies
  • Utilize computer systems, including Windows-based software, to manage patient accounts and communicate with insurance companies
  • Collaborate with healthcare professionals and support staff to provide exceptional patient care
Requirements
  • High school graduate or equivalent
  • Preferred: Some college or technical training
  • Experience in a hospital or medical facility setting
  • Excellent communication and organizational skills
  • Ability to work effectively under stress and follow department standards
About Us

At MountainView Regional Medical Center, we pride ourselves on creating a warm and welcoming environment where everyone feels heard, supported, and valued. Our close-knit team is united by a shared commitment to healing and improving the lives of our patients and each other.



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