Client Service Representative

4 weeks ago


Charlottesville, Virginia, United States VetEvolve VA LLC Full time
{"title": "Client Service Representative", "subtitle": "VetEvolve VA LLC", "content": "

At VetEvolve VA LLC, we are seeking a skilled Client Service Representative to join our team at our hospital in Charlottesville, VA. As a vital member of our team, you will be the first point of contact for our clients and provide exceptional client services by demonstrating compassion and effective communication skills.

Responsibilities
  • Manage the appointment schedule to ensure seamless client experiences.
  • Act as a liaison between clients and our medical team to handle prescription refill requests and relay client questions.
  • Check patients in and out, process payments, and maintain accurate patient and client information in our system.
  • Engage with clients to promote the human-animal bond and maintain positive relationships between clients and our hospital.
  • Maintain a safe and clean environment in the lobby and entrance.
Benefits
  • Competitive salary and benefits package.
  • Health, dental, and vision insurance.
  • 401k plan with company match.
  • Generous pet discount program.
  • Paid time off and flexible scheduling.
  • Continuing education opportunities.
  • Uniform allowance and career growth opportunities.
Requirements
  • Effective written and oral communication skills.
  • Basic veterinary knowledge and terminology.
  • Proficient with office software and equipment.
  • Able to stand and/or sit for extended periods of time.
  • Client-focused and compassionate attitude.
  • Able to adapt and remain calm in stressful situations.
", "lang_code": "en"}

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