Client Service Liaison

3 days ago


Charlottesville, Virginia, United States VetEvolve VA LLC Full time
Client Service Representative

VetEvolve VA LLC is seeking a Client Service Representative to provide exceptional client services and support to our clients and medical team.

Key Responsibilities:
  • Manage appointment schedules and ensure seamless communication between clients and medical staff.
  • Process prescription refill requests and relay client inquiries to the medical team.
  • Check patients in and out, process payments, and maintain accurate patient and client information.
  • Engage with clients to promote the human-animal bond and foster positive relationships between clients and our hospital.
  • Maintain a safe and clean environment in the lobby and entrance areas.
Benefits:
  • Competitive salary and benefits package.
  • Health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Generous pet discount program.
  • Paid time off and flexible scheduling.
  • Continuing education opportunities and career growth potential.
Requirements:
  • Effective written and oral communication skills.
  • Basic veterinary knowledge and terminology.
  • Proficiency with office software and equipment.
  • Able to stand and/or sit for extended periods of time.
  • Client-focused and compassionate attitude.
  • Able to adapt and remain calm in stressful situations.


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