Retail Operations Manager
2 days ago
We are seeking a skilled Retail Operations Manager to oversee the daily operations of our store locations. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence.
About The Salvation ArmyThe Salvation Army is an international movement that provides spiritual, social, and rehabilitation programs to those in need. We are committed to serving with compassion and humility, and we seek like-minded individuals to join our team.
Key Responsibilities- Sales Growth and Customer Satisfaction
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Monitor and analyze sales data to identify trends and areas for improvement
- Operational Excellence
- Oversee the daily operations of store locations, including opening and closing procedures, inventory management, and donations
- Ensure compliance with company policies and procedures
- Team Management
- Hire, train, and direct store employees to ensure proficiency of processes
- Develop and implement performance coaching plans to improve employee skills and productivity
- Bachelor's degree in Business Administration or related field
- Minimum 3 years of experience in retail operations management
- Strong analytical and problem-solving skills
- Excellent communication and leadership skills
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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