Store Operations Manager

6 days ago


Honolulu, Hawaii, United States The Salvation Army Full time
Job Overview

We are seeking a skilled and experienced Store Manager to lead our store operations in The Salvation Army. As a key member of our team, you will be responsible for driving sales growth, managing store expenses, and ensuring exceptional customer service.

Job Summary

This is a full-time position that requires a minimum of 3 years of supervisor/management experience in a retail environment. The successful candidate will have excellent leadership skills, a strong understanding of business operations, and the ability to motivate and develop a high-performing team.

Responsibilities
  • Meet or exceed sales and income budget expectations while managing expense controls to maximize profitability.
  • Plan and direct daily store operations, including opening and closing procedures, point-of-sale operations, inventory management, and donations.
  • Hire, train, and direct store employees to ensure proficiency of processes and maintain a positive work environment.
  • Ensure high levels of customer satisfaction through excellent service and develop strategies to improve the customer experience.
  • Supervise and support program beneficiaries participating in Work Therapy Assignments at your location.
  • Maintain accurate employee payroll records, monitor time and attendance edits, and conduct regular performance coaching.
Requirements
  • Minimum High School Diploma or equivalent (some college preferred).
  • Minimum 3 years of supervisor/management experience in a retail environment (thrift experience preferred).
  • Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
  • Valid Driver's license, proof of insurance, and access to a motor vehicle.
  • Must pass a background check, which will include Criminal History and Sex Offender Registry.
What We Offer

In addition to a competitive salary ($60,000 per year), we offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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