Medical Policy Supervisor
4 weeks ago
Job Summary:
We are seeking a highly skilled Medical Policy Supervisor to join our team at Prime Therapeutics. As a key member of our operations team, you will be responsible for leading a team of claims professionals and ensuring the efficient processing of medical claims.
Key Responsibilities:
- Lead a team of claims professionals to achieve high levels of performance and customer satisfaction.
- Examine and analyze team performance, reporting results to account management.
- Demonstrate flexibility in assigning resources based on business need and fluctuating inventory.
- Provide ongoing feedback and coaching to ensure appropriate levels of performance.
- Identify training needs within the team and develop training plans.
- Partner with account management to achieve customer satisfaction.
- Ensure all claims processing documentation is current and accurate.
- Train employees on products, policies, and procedural changes.
Requirements:
- 5+ years of claims processing experience or a combination of claims processing and direct customer service experience.
- Expert knowledge of medical terminology and ECD-9/CPT-4 coding experience.
- Knowledge of MS Office software, specifically Excel.
Work Experience:
Claims, Supervisory
Preferred:
We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.
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