Medical Policy Supervisor

4 weeks ago


Rancho Cordova, California, United States Prime Therapeutics Full time

Job Summary:

We are seeking a highly skilled Medical Policy Supervisor to join our team at Prime Therapeutics. As a key member of our operations team, you will be responsible for leading a team of claims professionals and ensuring the efficient processing of medical claims.

Key Responsibilities:

  • Lead a team of claims professionals to achieve high levels of performance and customer satisfaction.
  • Examine and analyze team performance, reporting results to account management.
  • Demonstrate flexibility in assigning resources based on business need and fluctuating inventory.
  • Provide ongoing feedback and coaching to ensure appropriate levels of performance.
  • Identify training needs within the team and develop training plans.
  • Partner with account management to achieve customer satisfaction.
  • Ensure all claims processing documentation is current and accurate.
  • Train employees on products, policies, and procedural changes.

Requirements:

  • 5+ years of claims processing experience or a combination of claims processing and direct customer service experience.
  • Expert knowledge of medical terminology and ECD-9/CPT-4 coding experience.
  • Knowledge of MS Office software, specifically Excel.

Work Experience:

Claims, Supervisory

Preferred:

We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.


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