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Assistant Manager

2 months ago

Portage, Michigan, United States STIIIZY Full time
Job Title: Assistant Manager

We are seeking a highly motivated and experienced Assistant Manager to join our team at STIIIZY. As a key member of our retail team, you will play a critical role in leading our sales floor and ensuring exceptional customer service.

Key Responsibilities:
  • Team Leadership: Assist the General Manager in leading the retail team and overseeing day-to-day operations.
  • Culture Development: Foster a culture of teamwork and camaraderie, promoting a positive and inclusive work environment.
  • Customer Service: Ensure every customer interaction is met with an exceptional level of service and product knowledge, enhancing overall customer satisfaction.
  • Inventory Management: Implement rigorous inventory control practices to minimize shrinkage and maintain accurate stock levels.
  • Cash Handling: Oversee stringent cash handling procedures, meticulously managing registers, reconciling daily transactions, and ensuring accuracy and security.
  • Sales Performance: Collaborate with management to set and exceed sales targets, analyzing performance metrics, and implementing strategies for consistent growth.
  • Compliance: Uphold the highest standards of compliance with local and state regulations, guaranteeing the dispensary's ethical and legal operations.
  • Employee Development: Regularly assess floor leads to offer constructive feedback, aiding in their professional development.
Requirements:
  • Minimum 21 years of age
  • Minimum of 2 years of retail management experience
  • 2-3 years in retail/hospitality management
  • Open availability: able to work days, nights, holidays, and weekends
  • Strong computer skills, including proficiency in Microsoft Office