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Service Operations Manager

2 months ago

Marquand, Missouri, United States KONE Full time

About KONE

KONE is a global leader in the elevator and escalator industry, providing innovative solutions for building owners and occupants. Our mission is to improve the flow of urban life by providing safe, convenient, and reliable transportation solutions.

Job Summary

We are seeking a highly motivated and experienced Service Operations Manager to join our team in Indianapolis. As a Service Operations Manager, you will be responsible for managing the service business operations for your territory, working closely with customers and peers to achieve business goals.

Key Responsibilities

  • Implement and monitor safety guidelines to ensure a safe working environment for employees and customers.
  • Provide learning opportunities for team members to enhance their skills and knowledge.
  • Effectively manage schedules and team performance to meet business objectives.
  • Collaborate with all levels of the organization to achieve business goals and promote a positive culture.
  • Stay up-to-date with new technologies and leverage them to improve service delivery.

Requirements

  • 2+ years of relevant maintenance experience and supervisory experience, preferably leading a union-represented workforce.
  • Associate's degree in a related field or equivalent experience.
  • Strong communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer

  • Competitive salary and benefits package.
  • Flexible work schedule and opportunities for growth and development.
  • Comprehensive health and wellness plans for employees and their families.
  • Matching 401(k) plan and paid holidays and time off.

About KONE's Culture

KONE is committed to creating an innovative and collaborative work environment where employees feel valued and empowered to contribute. We prioritize diversity, equity, and inclusion, and strive to create a workplace where everyone can thrive. We believe that a diverse and inclusive workplace is essential to driving innovation and achieving business success.