Service Manager

1 month ago


Marquand, Missouri, United States Texas Roadhouse Full time

Texas Roadhouse is seeking a skilled Service Manager to oversee the front of house operations and ensure exceptional customer experiences. As a key member of our team, you will be responsible for delegating and directing duties, monitoring progress, and managing service team members to meet sales goals and objectives.

Key Responsibilities:

  • Delegating and directing front of house duties to ensure seamless service delivery.
  • Monitoring progress and adjusting strategies to meet sales goals and objectives.
  • Managing service team members to ensure high-quality customer experiences.
  • Handling customer complaints and concerns in a professional and timely manner.
  • Assisting with administrative tasks, such as managing invoices and tracking inventory.
  • Setting up and maintaining a service desk to optimize efficiency.
  • Auditing work and customer service to ensure high standards and productivity goals are met.
  • Maintaining strong relationships with manufacturers, dealers, and sales representatives.
  • Providing training and development opportunities for new employees.

What We Offer:

  • A competitive compensation package, including base salary and monthly bonuses.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Company-paid life insurance, short- and long-term disability, and paid time off.
  • Continued professional development and advancement opportunities.

We are an Equal Opportunity Employer.


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