Equipment Service Technician Supervisor
2 weeks ago
The Equipment Service Technician Supervisor plays a vital role in delivering exceptional customer service in alignment with company standards. This position is dedicated to providing guests with top-notch equipment services and essential information to enhance their outdoor experiences.
Key Responsibilities:
- Lead the department by ensuring optimal inventory levels and maintaining a well-organized workspace.
- Train, schedule, and evaluate staff members, fostering a positive team environment and addressing business needs.
- Serve as a knowledgeable resource for both new and existing employees, enhancing their skills and service capabilities.
- Deliver outstanding guest service by offering advice on gear condition and suitability.
- Perform tuning and repair services for guests, ensuring high-quality maintenance of equipment.
- Collaborate with team members to uphold safety standards throughout the service process.
- Oversee the sales floor team and manage the rental process efficiently.
- Act as a mentor, guiding the sales team through effective communication and leadership.
- Fulfill additional responsibilities as assigned to support overall operations.
Qualifications:
- Minimum of 1 year of relevant experience in a similar role.
- Demonstrated mechanical aptitude for performing ski and snowboard maintenance and repairs.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Commitment to providing exceptional customer service in a dynamic environment.
- Ability to stand and engage in an active, team-oriented setting for extended periods.
- Proficient communication skills in spoken and written English.
Compensation:
The expected pay range for this position is $24.26 per hour. Individual compensation will be determined based on various factors.
Breckenridge Ski Resort is an equal opportunity employer, and qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.
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