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Head of Security and Risk Management

2 months ago


Tucson, Arizona, United States The Westin La Paloma Resort & Spa Full time

About Us:
Welcome to one of Arizona's premier destinations: The Westin La Paloma Resort & Spa in Tucson. Our stunning 250-acre desert oasis is situated in the foothills of Tucson's Santa Catalina Mountains and boasts 487 luxurious rooms along with 60,000 square feet of versatile meeting space.

We offer exciting career opportunities across various departments including rooms division, food and beverage, and administrative functions. Full-time associates enjoy comprehensive health and welfare benefits, while all associates benefit from perks such as paid time off, complimentary meals in our associate dining room, and discounted travel at over 6,000 Marriott hotels globally.

We are committed to fostering a diverse and inclusive workplace. If you are enthusiastic about this role but do not meet every single qualification, we encourage you to apply. You might be the ideal candidate for this or other positions within our organization.

We also value U.S. military experience and welcome all qualified military candidates to apply.

Overview:

This role is pivotal in ensuring the safety and security of our guests, employees, and assets. The ideal candidate will possess a strong grasp of security protocols, risk management strategies, and leadership capabilities to maintain a secure environment.

Key Responsibilities:

  • Design and enforce loss prevention policies and procedures tailored to the specific needs of The Westin La Paloma Resort and Spa, including property inspections and staff training.
  • Conduct regular risk evaluations and security audits to pinpoint potential vulnerabilities and enhance safety measures. Perform daily documented inspections of the entire property to promote safe work practices.
  • Oversee all emergency protocols, including the development of a comprehensive training and development plan.
  • Respond promptly to security-related incidents.
  • Maintain composure in high-pressure situations.
  • Collaborate with various departments such as hotel operations, human resources, and finance to ensure alignment with loss prevention initiatives.
  • Coordinate with law enforcement and external security partners as necessary to address security issues or emergencies.
  • Manage daily operations of the loss prevention, security, and shipping and receiving departments, including personnel management and staff oversight.
  • Perform additional job-related duties as assigned.

Qualifications:

  • A minimum of 3 years of experience in loss prevention, law enforcement, risk management, security, or a related field.
  • Familiarity with hotel operations.
  • High School diploma required; Bachelor's degree preferred.
  • Strong understanding of security protocols, surveillance techniques, and risk assessment methodologies.
  • Knowledge of relevant laws, regulations, and industry standards pertaining to loss prevention and security.
  • Exceptional verbal and written communication skills.
  • Supervisory experience is essential.
  • Ability to work effectively under pressure and meet deadlines.
  • Willingness to work non-traditional hours, including evenings, weekends, and holidays as required.

Benefits:
HEI Hotels and Resorts is dedicated to providing a comprehensive benefits program that supports your physical, mental, and financial well-being, ensuring value in your most important investment - yourself.

For your health and wellness, we offer competitive Medical and Dental plans through Anthem Blue Cross Blue Shield, along with Vision insurance through EyeMed. Our Vacation, Sick, and Holiday programs are designed to help you recharge with time off. Additionally, HEI provides pet insurance through the ASPCA. For your financial wellness, we offer a variety of coverage options, including Supplemental, Spousal, and Child Life insurance, as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching contributions, along with discounts through our 'YouDecide' and Hotel Room Discount programs, provide further incentives for choosing HEI as your employer of choice.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.