Lead Quality Assurance Expert
3 weeks ago
iSeatz, a pioneering force in the digital commerce and loyalty tech solutions sector, is seeking an exceptional Director of Quality Assurance to spearhead our quality assurance efforts. As a key member of our team, you will be responsible for ensuring the delivery of high-quality technology products that meet or exceed customer expectations and industry standards.
About Us
iSeatz provides cutting-edge digital commerce and loyalty tech solutions to global customers, including American Express, Expedia, and IHG Hotels. Our proprietary platform processes over $9 billion per year in transactions, solidifying our position as a leading player in the industry. We are committed to fostering a culture of innovation, trust, and support among our workforce, encouraging employees to take ownership of their roles and objectives.
Salary
We offer a competitive salary of $150,000 per annum, commensurate with your experience and qualifications. This role is remote, allowing you to work from anywhere within the continental United States, while aligning with Central Time Zone business hours.
Job Description
The Director of Quality Assurance reports directly to the Chief Technology Officer and requires strong leadership, technical expertise, and the ability to foster a culture of quality within the organization. As a leader, you will play a crucial role in on-time product delivery with high quality and drive customer success through precise testing methodologies. You will collaborate closely with architecture, engineering, cloud operations, product, security, and data team members to ensure our customers receive the highest quality software possible.
Key Responsibilities
- Management + People Leadership: Hire, develop, evaluate, reward, and retain a highly qualified team of quality engineers aligned with organizational objectives.
- Strategic + Operational Guidance: Develop and implement the overall QA strategy and processes, increasing automation within QA processes to improve efficiency and accuracy.
- Product + Technical Command: Design and develop test plans and test cases based on business and design specifications, collaborating effectively with product and engineering teams.
Requirements
To succeed in this role, you must possess 10+ years of relevant experience in quality assurance/testing, automation, and/or software development, with 5+ years of people management experience. Your technical proficiency should include knowledge of software development, testing tools, automation frameworks, and programming languages. Additionally, you should have excellent oral and written communication skills, with the ability to articulate QA requirements and results to various stakeholders.
Bonus Points
Travel industry familiarity, proven experience managing quality assurance activities of a growing company, and forward-thinking abilities to scale for future growth are highly valued in this role.
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