Client Relationship Manager
3 days ago
We are a fast-growing firm based in Dallas, Texas, taking over the industry with our direct approach to customers.
Job DescriptionJob Summary:
As an AT&T Client Account Manager at Habibi Acquisitions, you will be responsible for delivering exceptional customer experiences through sales and client connections. This role requires strategic thinking, excellent communication skills, and a strong ability to build relationships.
Key Responsibilities:
- Consistently deliver remarkable customer experiences through sales and client connections.
- Improve customer retention using strategic programs, sales services, and excellent in-person communication.
- Accept coaching and take action to improve customer engagement and sales performance.
- Work extensively with customers to provide timely solutions including order entry, order follow-up, upgrades, order updates, etc.
- Combine service and sales with systems skills and basic product knowledge to ask customers questions and effectively offer relevant solutions.
- Share relevant customer feedback with sales partners to form new strategies and resolve issues.
- Quickly capture customers' needs and seamlessly provide options that meet those needs.
- Proactively look for opportunities to drive sales growth by identifying new leads.
- Provide a personalized approach that shows customers we can help, regardless of their needs.
Requirements:
- Experience providing excellent customer service in a fast-paced environment.
- Experience using relevant sales and customer engagement tactics.
- Must have proof of a High School Diploma or equivalent; with post-secondary education being preferred.
- Accurate data entry skills are required.
- Outgoing and confident personality.
- Great public speaking or presentation skills.
- Self-starter with proof of a strong work ethic and energetic personality.
The estimated salary range for this role is $60,000 - $80,000 per year, depending on experience. We offer a competitive compensation package and opportunities for professional growth and development.
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