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Optical Sales Manager

2 months ago

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Our company, U.S. Vision, has a rich history in eye care dating back over 100 years. In 1885, opticians William Wall and Charles Ochs founded their first eyeglass store and manufacturing facility in Philadelphia, PA. Their commitment to quality and customer satisfaction grew, and Wall & Ochs became synonymous with exceptional eyewear and superior eye care. Today, we have over 350 locations across the country, offering a wide range of services to our customers.

As an Optical Sales Manager, you will be responsible for delivering exceptional customer service and leading by example to ensure a positive experience for all patients, customers, colleagues, and business partners. You will supervise, coach, and develop optical staff to achieve their full potential and oversee key areas of the business, including:

* Commitment to delivering excellence in customer service and satisfaction
* Driving sales and controlling expenses
* Accountability to achieve personal and store goals
* Execution of effective operational and procedural processes
* Engaging with patients and customers to fulfill their prescriptive eyewear needs

To succeed in this role, you will need:

* A licensed optician as required by state
* Strong sales ability to connect with customers, uncover their needs, recommend items based on their needs, and educate them on their purchases
* Polished and professional communication and customer-centric service skills
* Experience with POS, computer, and timekeeping systems, and Microsoft office
* Ability to work with and service diverse people
* Self-motivation, action-oriented, and a creative problem solver open to feedback and learning
* Reliability and punctuality in attendance to keep store hours and coverage in the store
* Flexibility for scheduling, and ability to work weekends, select holidays, as well as special sales events
* Ability to meet the physical needs of the job and multi-task in a busy work environment

At U.S. Vision, we value diversity and an inclusive, accessible workplace. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Benefits include:

* Health Care Plan (Medical, Dental & Vision)
* Retirement Plan (401k, IRA)
* Life Insurance (Basic, Voluntary & AD&D)
* Paid Time Off (Vacation, Sick & Public Holidays)
* Family Leave (Maternity, Paternity)
* Short Term & Long Term Disability

We are an Equal Opportunity Employer and participate in the E-Verify program.