Shift Team Coordinator

3 days ago

Springfield, Illinois, United States Sweet Liberty LLC Full time

You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.


Shift Team Coordinator


As a Shift Team Coordinator, you will be responsible for leading and guiding a team of crew members to execute Dunkin' Donuts operational standards and deliver an exceptional guest experience. This involves setting goals, providing job assignments, and motivating others to celebrate successes and provide timely feedback to correct deficiencies.


The ideal candidate will thrive in a fast-paced, fun environment that is challenging and allows you to apply your personality and skills in a variety of ways. Our team is committed to making our guests' day by serving them with a great product, a smile, and a positive attitude. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job.


Responsibilities of the Shift Team Coordinator include:



  • Talking employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
  • Deploying team members appropriately to meet guests' needs and service standards throughout the shift.
  • Supporting training of Crew Members as directed by General Manager or Assistant Manager.
  • Communicating goals and holding team members accountable for performance during the shift.
  • Holding guests as the highest priority and role modeling exceptional guest service.
  • Driving a sense of urgency through Crew Members to satisfy guests' needs and resolve problems.
  • Reinforcing the use of systems, tools, and procedures throughout the shift, while taking appropriate steps to correct deficiencies.
  • Monitoring team performance to ensure quality, service, and cleanliness standards are met throughout the shift.
  • Ensuring restaurant standards and marketing initiatives are properly executed during the shift.
  • Following all systems and processes to control labor costs, food costs, and cash throughout the shift.
  • Monitoring and ensuring Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during the shift.
  • Reporting equipment issues, providing Crew Member performance feedback, and discussing other restaurant opportunities with General Manager.
  • Complying with all restaurant, Brand, and franchisee policies.

The estimated salary for this position is around $50,000 - $60,000 per year, depending on the location and experience. Benefits include competitive weekly pay, employee meals, and medical and dental insurance with company contribution for full-time employees.


Our franchisee, Sweet Liberty LLC, is committed to providing a dynamic and award-winning work environment. If you are ready to roll up your sleeves and work with a winning team, then join our team as a Shift Team Coordinator.


Qualifications:



  • Must be able to fluently speak/read English
  • Math and writing skills
  • Restaurant, retail, or supervisory experience preferred
  • Guest Focus – anticipate and understand guests' needs and exceed their expectations.
  • Passion for Results – set compelling targets and deliver on commitments.
  • Problem Solving and Decision Making – make good decisions based on analysis, experience, and judgment.
  • Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.

Benefits Include:



  • Competitive Weekly Pay
  • Employee Meals
  • Medical and Dental Insurance with Company contribution (full-time employees)

  • Shift Team Lead

    2 weeks ago

    Springfield, Illinois, United States Wings Over Full time

    Unlock Your Potential:At Wings Over, we're on a mission to create experiences that leave everyone happier than before they interacted with us. As a Shift Lead, you'll play a vital role in helping us achieve this goal.What You'll Do:As a Shift Lead, you'll work closely with our team to ensure seamless operations, exceptional customer service, and a positive...

  • Shift Team Lead

    2 weeks ago

    Springfield, Illinois, United States Jimmy John Full time

    Job Title: Shift LeaderAt Jimmy John's, we're looking for a skilled Shift Leader to support our Restaurant General Manager in delivering exceptional customer experiences and meeting our high standards.Key Responsibilities:Ensure Team Members complete all assigned duties and tasks for the shift and day, while maintaining quality food and providing excellent...

  • Team Member/Shift Lead

    2 months ago

    Springfield, Illinois, United States Firehouse Subs - W&W FireLane Developments, LLC Full time

    Job Summary:A successful Team Member at Firehouse Subs is friendly, customer service oriented, and enjoys working with people. We offer a competitive hourly rate of $13.30-$14.75, with flexible shifts available every day between 10am and 10pm.Key Responsibilities:Communicate effectively with guests and handle questions and concerns in a professional...

  • Sales and Marketing Development Position

    5 days ago

    Springfield, Illinois, United States Shift - Actions, Perspective, Future Full time

    Job DescriptionThe SHIFT Marketing Internship is an exceptional opportunity to develop crucial skills in sales, persuasion, work ethic, and professional communication. This internship will enable you to acquire real-world experience, fill your resume with tangible achievements, and demonstrate your skills as you progress in your career.Responsibilities and...

  • Sales Coordinator

    6 days ago

    Springfield, Illinois, United States Highgate Hotels Full time

    Sales Coordinator Job DescriptionThe Sales Coordinator is a vital member of our Sales and Marketing team, responsible for providing administrative support to ensure the smooth operation of our sales and catering functions.Key Responsibilities:Provide exceptional customer service to guests, responding to inquiries and resolving issues in a timely and...

  • Nurse Care Coordinator

    1 week ago

    Springfield, Illinois, United States Southeast Colorado Hospital District Full time

    Job Summary:As a Licensed Practical Nurse at Southeast Colorado Hospital District, you will play a vital role in providing exceptional care to our residents. We are seeking a dedicated and compassionate LPN to join our team as a Resident Care Specialist. In this role, you will be responsible for assigning, directing, and supervising resident care, addressing...

  • MDS Coordinator

    6 days ago

    Springfield, Illinois, United States Christian Horizons Full time

    Job SummaryWe are seeking a skilled Resident Assessment Coordinator MDS to provide high-quality care to our residents. As a key member of our interdisciplinary team, you will be responsible for assessing resident care needs, developing individualized care plans, and ensuring timely and accurate submissions of MDS records.ResponsibilitiesAssess resident care...

  • MDS Coordinator

    2 weeks ago

    Springfield, Illinois, United States Christian Horizons Full time

    OverviewWe are seeking a skilled MDS Coordinator to join our team at Christian Horizons. As a key member of our care team, you will be responsible for assessing resident care needs and developing individualized care plans.Our ideal candidate will have a strong understanding of MDS and experience working with geriatric populations. If you are a compassionate...

  • Shift Leader

    4 weeks ago

    Springfield, Illinois, United States Firehouse Subs - W&W FireLane Developments, LLC Full time

    Shift Leader Job DescriptionAs a Shift Leader at Firehouse Subs - W&W FireLane Developments, LLC, you will be responsible for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.Key Responsibilities:Compliance and Risk Management: Ensure the restaurant is in full compliance...

  • Team Member Shift Lead

    2 weeks ago

    Springfield, Illinois, United States Firehouse Subs Full time

    Firehouse Subs Team MemberA successful Team Member at Firehouse Subs is friendly, customer service oriented, and enjoys working with people. Our team members are the face of our brand, and we're looking for individuals who can provide exceptional service to our guests.Key Responsibilities:Communicate effectively with guests and handle questions and concerns...

  • Operations Coordinator

    1 week ago

    Springfield, Illinois, United States SMSI Full time

    Job SummaryAt SMSI, we are seeking a highly organized and detail-oriented Operations Coordinator to support our daily operational activities. The successful candidate will be responsible for coordinating and overseeing day-to-day operations, developing and implementing operational procedures, and maintaining accurate records.Key Responsibilities:Coordinate...

  • Care Coordinator

    4 weeks ago

    Springfield, Illinois, United States Mental Health Association - Western MA Full time

    Job SummaryWe are seeking a highly motivated and compassionate Care Coordinator to join our team at Mental Health Association - Western MA. As a Care Coordinator, you will play a vital role in assisting clients to obtain needed services by providing information, referral coordination, and follow-up. You will develop and connect with resources and behavioral...

  • Travel Nurse RN Clinical Coordinator

    2 weeks ago

    Springfield, Illinois, United States Summit Medical Staffing Nursing Full time

    Job Title: Clinical Nurse Coordinator Travel NurseSummit Medical Staffing Nursing is seeking a skilled Clinical Nurse Coordinator to join their team as a travel nurse.Job Description & RequirementsSpecialty: Clinical Nurse CoordinatorDiscipline: RNDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelPerks: Weekly Pay401K Retirement...

  • Care Coordinator

    1 week ago

    Springfield, Illinois, United States Mental Health Association - Western MA Full time

    Job DescriptionMental Health Association - Western MA is seeking a dedicated Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in assisting clients to obtain needed services by providing information, referral coordination, and follow-up. You will develop and connect with resources and behavioral services offered through...

  • Care Coordinator

    2 months ago

    Springfield, Illinois, United States Burrell Behavioral Health Full time

    Job Title: Care CoordinatorAt Burrell Behavioral Health, we are seeking a highly skilled Care Coordinator to join our Healthcare Homes Team. As a Care Coordinator, you will play a vital role in organizing the day-to-day tasks of our program, ensuring seamless communication and collaboration with our clinical teams and community providers.Key...

  • Nursing Team Lead

    1 month ago

    Springfield, Illinois, United States Hospital Sisters Health System Full time

    Care Management Team Lead **Job Summary** We are seeking a skilled Nursing Team Lead to coordinate daily activities of care coordination colleagues and advise on priority projects. The ideal candidate will provide general administrative direction over patient education related to illness and planned treatment, medication management in collaboration with...

  • Onboarding Coordinator

    2 weeks ago

    Springfield, Illinois, United States Mercy Full time

    Job Summary:We're a healthcare organization that's a little different. Our mission is to bring healing to our communities through compassionate care and exceptional service. We're looking for an Onboarding Coordinator to join our team.About the Role:As an Onboarding Coordinator, you'll be responsible for providing a seamless onboarding experience to new...

  • Care Coordinator

    3 weeks ago

    Springfield, Illinois, United States Phoenix Home Care and Hospice Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Care Coordinator to join our team at Phoenix Home Care and Hospice in Springfield, MO. As a Care Coordinator, you will be responsible for coordinating care delivered by caregivers and aide staff in the homes of our clients. This is a challenging and rewarding position that offers opportunities...

  • MDS Coordinator

    3 weeks ago

    Springfield, Illinois, United States Christian Horizons Full time

    OverviewChristian Horizons is seeking a skilled MDS Coordinator to join our team at Lewis Memorial Christian Village. As a key member of our nursing staff, you will play a vital role in ensuring the highest quality of care for our residents.ResponsibilitiesConduct thorough assessments of resident care needs and develop individualized care plans.Schedule and...

  • MDS Coordinator

    2 weeks ago

    Springfield, Illinois, United States Christian Horizons Full time

    OverviewChristian Horizons is seeking a skilled MDS Coordinator to join our team at Lewis Memorial Christian Village. As a key member of our interdisciplinary team, you will play a vital role in ensuring the highest quality of care for our residents.ResponsibilitiesConduct thorough assessments of resident care needs and develop individualized care...