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Guest Service Specialist

2 months ago


Spring Branch, United States Screaming Goat Yard Full time

Screaming Goat Yard is seeking enthusiastic individuals who are passionate about providing exceptional service to our guests. As a vital member of our team, you will play a key role in creating a welcoming atmosphere. Ideal candidates will have prior experience in a serving role and a solid understanding of the hospitality industry. Availability for evening and weekend shifts is essential.

We offer a variety of benefits, including:

  • Flexible scheduling options
  • Opportunities for leadership development to enhance your career path
  • Competitive compensation

Key Responsibilities and Requirements:

  • Dependability and consistency in your work
  • A cheerful demeanor and positive outlook
  • A strong commitment to teamwork
  • A genuine love for serving and assisting others
  • Experience in guiding a team
  • Knowledge of shift operations and teamwork dynamics
  • Ability to lead and motivate a team effectively

We expect our team members to:

  • Maintain a friendly smile
  • Engage in eye contact with guests
  • Build emotional connections with patrons
  • Uphold and promote the values and vision of our establishment
  • Multitask efficiently while maintaining attention to detail
  • Communicate effectively in English
  • Be at least 18 years old
  • Be flexible with scheduling
  • Lift and carry items weighing 10-20 lbs.
  • Possess a valid driver's license and reliable transportation
  • Have TABC/Food Handlers certification

Applicants should be prepared to be on their feet for extended periods and lift heavier items as needed. While previous experience is preferred, it is not mandatory.