Guest Experience Specialist

2 months ago


Silver Spring, United States Courtyard by Marriott Full time

Courtyard by Marriott - 12521 Prosperity Drive [Front Desk Agent / Concierge] As a Guest Experience Specialist at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures; Respond promptly to guest inquiries and resolve any issues or complaints in a professional manner; Maintain a clean and organized lobby area, including restocking supplies and arranging furniture; Collaborate with other team members to ensure a seamless guest experience; Promote hotel amenities and services to enhance guest satisfaction...Hiring Immediately >>



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