TXU Energy Customer Care Professional
2 weeks ago
Job Description:
- Provide personalized solutions to customers regarding their energy plans, rates, and services.
- Analyze customer needs and offer customized solutions to meet their requirements.
- Process payments, resolve disputes, and ensure customer satisfaction.
Requirements:
- A minimum of 1 year of experience in a customer-facing role, preferably in the energy industry.
- Excellent communication and problem-solving skills, with the ability to build trust and rapport with customers.
- Knowledge of Texas Utility regulations and TXU Energy processes and policies.
- The ability to work independently and as part of a team, prioritizing tasks and managing time effectively.
Salary Range: $50,000 - $65,000 per annum, depending on experience.
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